Business Analyst 1

Salary

$53,008.00 - $80,646.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-57770-01051

Department

Department of Transportation

Division

TR Prgm Mgmt Off

Opening Date

09/02/2026

Closing Date

9/15/2026 11:59 PM Eastern

Job Code

01051

Position Number

Multiple positions may be filled from this posting

Union

Non Union

Bargaining Unit

A3

Pay Group

ST06

Bureau / Division Code

00087400

Bureau / Division

TR Program Management Office

Worksite Address

1101 S Front Street

City

Harrisburg, Pennsylvania

Zip Code

17104

Contact Email

View email address on click.appcast.io

THE POSITION

The Business Analyst 1 position with the Department of Transportation offers a chance to begin a rewarding career in system analysis and support. You will work with both technical and business staff to help maintain applications that serve millions of customers. This role encourages problem solving, teamwork, and attention to detail. Your contributions help ensure smooth and dependable operations for Driver and Vehicle Services.

DESCRIPTION OF WORK

This position focuses on analytical work that supports the integrity and functionality of Driver and Vehicle Services systems. You will help evaluate system needs, document changes, and support updates that improve operations. As a Business Analyst 1, you will perform the following duties:

• System Analysis: Perform analytical work related to the development and operability of licensing and vehicle systems
• Process Documentation: Record process changes, prepare business requirements, and lead business meetings
• Testing Support: Create testing plans, review results, and report discrepancies for system enhancements and projects
• Problem Research: Investigate reported issues, document findings, and track entries through completion
• Communication Tasks: Coordinate with internal staff, vendors, and partners to support system updates and operations
• User Assistance: Provide guidance to business staff and support workflow development for system changes

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Must be available to work off-hours, including weekends.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.