Continuous Improvement and Process Coordinator

Overview The Dayton Distribution and Service Center supports E-commerce, Retail, and Wholesale businesses for Hermès in the US. As a service center, we are considered the backbone of the company, providing services to all boutiques and departments while keeping the business running with minimal delays or interruptions. As the Continuous Improvement & Process Coordinator , in a context of strong, sustained US business growth, you will directly collaborate with the Vice President of Distribution & Service Center, Senior Director of Logistics and Distribution, Senior Director of Distribution Services & Traffic, Senior Director of Import/Export, Director of Traffic & Purchasing, Director Building Administration and Operations and their teams to oversee and assist in the creation of their Standard Operating Procedures, Risk management, process documentation, and continuous improvement. Key responsibilities will include the processes related to the opening of a regional distribution center and the optimization of current New Jersey in‑house distribution center operations. You will also establish a strong reputation and build relationships with Hermès colleagues in both France and the US, as well as with external partners (3PL, consultants). This role will be critical for the execution of the Hermès 5-year logistics and distribution roadmap in the US. Responsibilities Collaborates with local Distribution management on improvements to workflow, process and performs time studies. Responsible for the creation of Standard Operating Procedures (SOPs). Define Process maps for all departments and activities in Dayton. Create Risk mapping for teams. Identifies and mitigates risks, and drives continuous improvement throughout the supply chain for other assigned projects (e.g., transportation network optimization, warehouse slotting, merchandise vs. non‑merchandise, retail vs. e‑commerce) with sustainability at the core of all options and solutions identified. All other duties assigned by the Sr Manager of Logistics Projects, Sr Director of Logistics and Distribution, or VP of Distribution & Service Center. Qualifications Minimum Qualifications: 2‑3 Years Minimum of Related Experience in Retail/Luxury Supply Chain and Distribution. Bachelor’s Degree required. LEAN certification preferred. Industrial Engineering Degree preferred. Preferred Skills: Strong interpersonal & communication skills, and ability to collaborate efficiently with all levels of the organization. Knowledge of Distribution Center best practices and processes. Ability to work both independently (multitask with little supervision) and in a team environment (cross‑departments/functions). Ability to work under pressure, to anticipate and to adapt. Strong analytical and organizational skills. Customer service mindset. French and/or Spanish language skills are highly desirable. Previous experience at Hermès or another luxury goods retailer. Preferred Systems and Applications Used: Microsoft Outlook, Excel, Word, Visio, and PowerPoint. SAP. Warehouse Management System (“Manhattan”). Transportation Management System. Compensation The range for this role is $28.46‑31.45 per hour. Actual rates are determined based on the job, location, and individual experience. Benefits Commission and bonus incentives based on sales performance. Medical, Dental, Vision. Life Insurance and Disability. Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time). Paid Parental leave and transition time. 401(k) and Roth Retirement plan with company matching and profit sharing. Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance. Product discount and EAP resources. Access to Calm App, Health Advocate, Family Building Support and more! Equal Opportunity Employer At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. #J-18808-Ljbffr Hermès