Remote Radiology Scheduler

Remote Radiology Scheduler


Location: Fully Remote

Start Date: September 14

Employment Type: Full-Time | Contract-to-Hire (3-4 months)

Pay: $17-$22/hour (DOE)

Schedule: Must be able to work any 8-hour shift during daytime CST hours and be open to weekend shifts


About the Role


We are partnering with a well-known and respected physician group to hire a Remote Radiology Scheduler to join their team. In this role, you'll serve as the first point of contact for patients, helping coordinate imaging appointments and answering questions with professionalism and empathy.


If you thrive in a structured, high-volume environment and enjoy helping patients navigate their care, this is a great opportunity to grow your healthcare career from home.


What You'll Do

• Coordinate high-volume scheduling across all types of diagnostic imaging (MRI, CT, X-ray, ultrasound, mammography, and more)
• Serve as a liaison between patients, providers, imaging teams, and authorization staff
• Answer inbound calls regarding imaging orders and verify diagnosis code accuracy
• Manage 60-65 inbound calls daily, plus outbound follow-ups through automated campaigns

Requirements


Required:

• High school diploma or equivalent
• Must have radiology scheduling experience
• Strong understanding of medical terminology and diagnosis codes
• Excellent communication and patient-focused customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Ability to work independently in a remote setting

Preferred:

• Bilingual (Spanish/English)
• Experience with Epic or similar EMR systems
• Prior call center or patient access experience

Training & Schedule


Training (4 Weeks - Mandatory):

• Monday-Friday, 8:00 AM - 5:00 PM CST
• No time off permitted
• Camera must remain on during training
• Hands-on call training begins in Week 3

Post-Training Schedule:
Shifts are assigned based on business needs and may include:

• 8:00 AM - 5:00 PM CST
• 9:00 AM - 7:00 PM CST
• 12:00 PM - 9:00 PM CST

Weekend availability required.


Work From Home Requirements


Equipment Provided:

• Thin client terminal
• Dual monitors
• Keyboard, mouse, webcam, and wired headset
• Ethernet cable

You Must Have:

• High-speed internet (minimum 50 Mbps)
• Hardwired connection (no Wi-Fi, hotspots, or satellite)
• Quiet, professional workspace free from distractions
• Backup personal equipment if needed

Hiring Process

• Internet speed verification
• IT questionnaire
• Two professional references
• One virtual interview

Compliance Requirements

• Education and employment verification
• Background check
• Drug and health screening

Why This Role Stands Out

• 100% remote with equipment provided
• Clear path to permanent employment
• Structured training with supportive leadership
• Opportunity to grow within a reputable healthcare organization

If you're ready to bring your scheduling expertise to a high-impact, patient-focused role-apply today!

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.