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Receptionist (5647)

Salvation Army

Schedule/Hours: Monday - Friday 8am - 4pm (37.5 hours per week)

This position is responsible for:

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Key Responsibilities:

  • Answers the telephone and transfers calls to the appropriate destination; responds to callers' questions and provides accurate information.
  • Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
  • Receives, greets, and announces visitors in a courteous and tactful manner; helps callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
  • Receives, responds to, and assists people requesting social service assistance.
  • Notifies proper individuals when visitors or clients have arrived.
  • Manage office supplies inventory, order supplies, and ensure the office environment is organized and welcoming.
  • Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date; proofreads telephone lists for mistakes before list is printed.
  • Receives and prepares receipts for donations, packages, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
Other Responsibilities:
  • Types various routine documents such as bulletins, announcements, cards, etc.
  • Proof-reads correspondence for errors and proper grammar.
  • Tracks, Compiles and Reports all Corps Stats using Corps Management System and Turbo Stats.
  • Assist in counting Kettles to ensure accurate counts, deposit and maintain Red Kettle Worker for payroll purposes as needed
  • May perform routine clerical work as needed.
  • Maintains the neatness and attractiveness of the reception area.
  • Performs other related work as required.
Physical Requirements and Working Conditions:
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
  • Work is normally performed in office settings, FTS apartment units, and within the grounds of the 1701 S Tuttle Ave property. There are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
  • Paid Time Off
  • Retirement Savings Plan Available
  • Supplemental Insurance Available
  • Voluntary Life Insurance and more!
EDUCATION AND EXPERIENCE:
  • High school diploma or G.E.D. required, AND
  • two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, OR
  • any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

Equal Opportunity Employer: Veterans Disabled
Vacancy posted 5 days ago
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