Manager, Business Systems

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Business Systems based in the United States. This is an exciting opportunity to lead the business systems infrastructure of an innovative, fast-growing consumer electronics company focused on sustainability, modularity, and product longevity. In this hands-on technical leadership role, you will oversee the systems and integrations that power finance, e-commerce, operations, and supply chain activities. You will take end-to-end ownership of NetSuite while ensuring seamless connectivity across commerce platforms, logistics partners, payment providers, and financial tools. Working closely with cross-functional stakeholders, you will build scalable, reliable, and well-controlled business processes that support continued growth. You will also champion the responsible use of AI coding agents to accelerate development while maintaining rigorous standards for testing, security, and production reliability. This remote opportunity combines technical problem-solving, team leadership, and strategic decision-making in a collaborative, environmentally conscious organization. Accountabilities: - NetSuite ownership and optimization: Manage the complete NetSuite environment, including configuration, workflows, saved searches, SuiteScript development, user roles, permissions, and core finance, operations, and supply chain processes. - Systems integration and development: Design, build, maintain, and troubleshoot integrations between NetSuite and e-commerce platforms, online marketplaces, third-party logistics providers, payment and tax services, and financial systems using REST APIs, webhooks, Celigo, and custom ETL solutions. - AI-assisted development: Leverage AI coding agents to accelerate the development and debugging of SuiteScript applications and integrations.

Establish robust standards for code reviews, sandbox testing, data reconciliation, validation, and production deployments to ensure reliable and secure outcomes. - EDI and partner connectivity: Manage electronic data interchange (EDI) integrations, onboard trading partners, maintain transaction mappings, investigate exceptions, and ensure accurate, timely information exchange across business systems. - Business systems roadmap: Develop and manage the systems roadmap in collaboration with Finance, Operations, Supply Chain, and Engineering. Prioritize requests, assess business needs, and determine when to purchase, configure, integrate, or develop technology solutions. - Team leadership and development: Manage, mentor, and support a NetSuite engineer while remaining actively involved in technical implementation, troubleshooting, and architectural decisions. - Business process enablement: Maintain and improve systems supporting order-to-cash, procure-to-pay, inventory management, revenue recognition, payment processing, and month-end financial close. - Systems reliability and monitoring: Ensure business applications and integrations remain stable, observable, secure, and resilient. Monitor system performance, investigate incidents, resolve production issues, and implement improvements that prevent recurring problems. - Release and change management: Coordinate NetSuite releases, system upgrades, testing, documentation, and deployment procedures to minimize disruption and maintain business continuity. - Security and internal controls: Manage access reviews, user permissions, technical documentation, operational runbooks, and audit support to maintain appropriate governance and financial controls. - Cross-functional collaboration: Partner with business and technical stakeholders to translate operational requirements into effective technical solutions, communicate trade-offs, and ensure systems evolve alongside organizational needs.