Help Desk Support

Desktop Support TechnicianPay Range: $17/hr. - $18/hr.Mission:Desktop Support Technician supporting an onsite enterprise device refresh/deployment initiative. Responsible for getting LVS employees fully operational on new Windows 11 endpoints and iOS devices, from provisioning through configuration and troubleshooting.Day to Day:Deliver, replace, and upgrade Windows 11 endpoints and iOS devices.Provision new devices and assist employees with enrollment.Configure Wi-Fi, Azure MFA, SSO, M365, and Outlook.Back up and migrate iOS data through OneDrive.Verify applications, configurations, and peripherals are working.Troubleshoot deployment issues and escalate when necessary.Collect, tag, document, and process old devices.Must Haves:Hands-on desktop/PC support or deployment experienceWindows 11 supportiOS/iPhone supportM365/OutlookAzure MFA & SSODevice provisioning/enrollmentStrong end-user/customer-facing support skillsBasic application/peripheral troubleshootingThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.Job Requirement:desktop supportPC SupportM365/Outlookhelp deskReach Out to a Recruiter:RecruiterEmailPhoneArchana View email address on click.appcast.io