In-Room Dining Server

In-Room Dining Server

Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.

St Julien Hotel & Spa is looking for In-Room Dining Servers who will be responsible for answering guest calls and managing every order to completion in accordance with the Hotel's Forbes/Preferred Service Standards.

Essential Job Functions:

• Understand the importance of, and adhere to, Four Star/Four Diamond and Preferred service standards.
• Receive guest food/beverage orders and input order into computer Point of Sales system; confirm all orders for accuracy prior to closing the interaction.
• Remain knowledgeable about all menu items and drink offerings; provide guests with information on specials as applicable.
• Set up tray and cart for delivery, ensuring that each guest's order is complete and accurate before delivery.
• Deliver food and beverage orders in a prompt, friendly, and professional manner.
• Ensure that the In-Room Dining workspace remains clear, organized, and stocked for service.
• Proactively look for things to be accomplished during down time such as preparing for future orders, polishing silverware, folding napkins, etc.
• Collect trays and carts after breakfast, lunch, and dinner services; frequently monitor all guest spaces and hallways so that rooms and corridors are free of tables/trays.
• Arrange the set-up and delivery of amenities as requested.
• Other duties as requested by supervisor.

Qualifications:

• Minimum 3 years' serving experience required. Previous fine dining/hospitality experience highly preferred, but not required.
• Ideal candidate must be friendly and engaging, able to multitask effectively, and should possess excellent communication skills.
• Valid TIPS certification required, or must be obtained within 45 days of hire.
• Must be able to stand for several hours at a time and lift up to 10 lbs. on a regular basis.
• Must have flexible availability and be able to work mornings, weekends and holidays.

Perks & Benefits:

• Medical, dental, and vision insurance options*
• Paid time off (PTO)*
• Paid holidays (including associate's birthday)*
• Paid sick leave
• Aflac supplemental insurance options
• 401(k) with Company match
• RTD EcoPass
• 50% employee discount in Spa and restaurant
• Discounted associate room rate

* Requires Full Time employment status Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements

PART TIME POSITION AVAILABLE