Credit Support Associate I

Job Description

Help protect the firm and its clients by ensuring lending agreements are monitored accurately and consistently. In this role, you will translate complex legal documentation into clear operational requirements and deliver timely covenant monitoring outcomes. You will build strong partnerships across credit, risk, and operations stakeholders. You will apply detail-oriented analysis to support high-quality controls and service levels.

Job summary
As a Credit Support Associate in credit compliance monitoring, you assess borrower compliance with credit agreement terms across an assigned portfolio. You interpret financial and other covenants, set up and maintain monitoring requirements in systems of record, and perform calculations to evaluate whether borrowers are meeting agreement terms. You partner with internal stakeholders to resolve documentation questions and support strong operational risk discipline.

Job responsibilities

• Set up reporting requirements and financial covenants for new credit agreements and executed documents in systems of record
• Translate legal and structural terms into operational monitoring requirements for ongoing compliance
• Conduct periodic reviews and continuous monitoring of borrower financial covenants and collateral based on agreement requirements
• Interpret complex credit agreements and related legal documents to identify required parties (e.g., co-borrowers, guarantors) for accurate system setup and monitoring
• Review documentation and monitor compliance for bilateral agreements and syndicated loans across multiple lending institutions
• Calculate cash flow, leverage ratios, and required covenant values in accordance with specific agreement terms
• Perform borrowing base calculations and reconciliations for secured lending cases
• Validate collateral support documentation (e.g., accounts receivable aging, inventory listings, ineligible summaries) against defined requirements
• Compare executed credit agreements to the corresponding approvals and term sheets to verify alignment and escalate discrepancies
• Follow documented quality control standards and service level commitments for the process
• Partner with credit, risk, and operations teams to resolve discrepancies and clarify documentation and operational requirements

Required qualifications, capabilities and skills

• 4 years of experience in credit monitoring, credit administration, credit review, or loan operations within commercial, business, or investment banking environments
• Experience reviewing and interpreting credit agreements and syndicated loan structures
• Knowledge of common facility and product types (e.g., revolving credit facilities, term loans, letters of credit, bridge loans, asset-based structures)
• Ability to translate legal documentation into operational requirements and maintain accurate setup in systems of record
• Experience performing covenant calculations (e.g., cash flow and leverage ratios) based on agreement-defined methodologies
• Experience performing borrowing base calculations and reconciliations for secured lending cases
• Experience validating collateral support documentation (e.g., accounts receivable aging, inventory listings, ineligible summaries)
• Ability to identify and resolve documentation discrepancies through effective cross-functional partnering
• Proficiency with Microsoft Office, including Microsoft Excel

Preferred qualifications, capabilities and skills

• Bachelor’s degree in business or accounting

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.