Patient Service Representative

Careers at TELCOR Build healthcare software at a Great Place to Work certified company in Lincoln, NE, helping labs and hospitals run better every day. Open Positions Position: Patient Service Representative Location: Lincoln, NE Job Id: 455 # of Openings: 1 Patient Service Representative The TELCOR Revenue Cycle Services (RCS) Patient Service Representative is responsible for handling calls from patients of TELCOR customers. This role will include handling outbound and inbound patient calls and making proper notations on patient accounts, interpreting patient account status and activity, relaying appropriate and accurate information to patients, and updating patient demographics. The TELCOR RCS hiring team is looking for candidates with availability between the hours of 7:00am to 5:00pm. TELCOR Revenue Cycle Services The TELCOR Revenue Cycle Management Solution is the most powerful and secure solution on the market and TELCOR RCS allows labs to outsource their billing to experienced revenue cycle professionals, while gaining complete access and transparency to their data. Requirements Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others Must have strong skills in follow up and monitoring of outstanding items, independently with little supervision Must have strong attention to detail and skills allowing for quick and efficient navigationof data entry procedures, while utilizing computer-based technology platforms Must be able to work independently to achieve individual and team goals Self-motivated, analytical, quick learner, organized, detail oriented, multi-tasker, resilient and self-disciplined in time management PC literate — Windows® operation system environments and Microsoft® Office tools; e.g., Word, Excel® TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names and logos appearing herein are the property of their respective owners. Microsoft, Windows, Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Need Assistance? If you need accommodations to apply, contact Human Resources at View phone number on click.appcast.io or email View email address on click.appcast.io . Need Assistance? If you need accommodations to apply, contact Human Resources at View phone number on click.appcast.io or email View email address on click.appcast.io . Insurance & 401(k) Group insurance package covering health, dental, vision, life, short and long term disability, identity protection, and supplemental options. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Employer matching 401(k) Retirement Savings plan. Culture & Work Environment Generous time off plan. 12 weeks of paid Parental Leave. Volunteer Time Off. Paid Holidays. Employee Referral Bonus program. WELCOR – TELCOR wellness program. Continuing education reimbursement. Professional certification reimbursement. Gym Incentive Program. We focus on finding talented, qualified candidates for a variety of positions. TELCOR will review the credentials of any candidate with the following skills: revenue cycle management, medical billing management, accounting, project management, nursing, medical technology, health care-related technical customer service, .NET development, systems engineering, and/or healthcare-related sales. Relocation assistance may be available. TELCOR is not able to sponsor work visas. TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. Please reference this “ Know Your Rights: Workplace Discrimination is Illegal ” document. Our policy statement on behalf of Protected Veterans and Individuals with a Disability . TELCOR is also an E-Verify participant and supports your right to work . Need Assistance? If you need accommodations to apply, contact Human Resources at View phone number on click.appcast.io or email View email address on click.appcast.io . #J-18808-Ljbffr TELCOR Inc