Customer Service / Office Assistant
$21 - $22 per hourPrideStaff
Customer Service / Office Assistant
$21$22/hr DOE | MondayFriday, 8:00 AM4:00 PM | Onsite | Temp-to-Hire
A well-established manufacturing company in Port Washington, NY is seeking a reliable and detail-oriented Customer Service / Office Assistant to support daily operations. This role is ideal for someone who enjoys a mix of customer interaction, order support, and general office responsibilities.
Responsibilities
- Provide friendly, professional customer service via phone and email
- Assist customers with order inquiries, product information, and status updates
- Enter and update orders, customer information, and documentation in internal systems
- Prepare basic correspondence, labels, and shipping paperwork
- Support office operations including filing, scanning, organizing documents, and data entry
- Communicate with internal departments (production, shipping, sales) to ensure accurate follow-up
- Maintain an organized front office and assist with general administrative tasks
- Handle additional duties as needed to support the team
Qualifications
- Previous customer service and office support experience required
- Experience in a manufacturing or distribution environment preferred
- Strong communication skills clear, professional, and customer-focused
- Comfortable with data entry and basic computer applications (email, Excel, etc.)
- Detail-oriented, organized, and able to multitask in a fast-paced environment
- Reliable, punctual, and able to work independently
Compensation / Pay Rate (Up to): $21.00 - $22.00
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