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Customer Service / Office Assistant

$21 - $22 per hour

PrideStaff

Customer Service / Office Assistant

$21$22/hr DOE | MondayFriday, 8:00 AM4:00 PM | Onsite | Temp-to-Hire

A well-established manufacturing company in Port Washington, NY is seeking a reliable and detail-oriented Customer Service / Office Assistant to support daily operations. This role is ideal for someone who enjoys a mix of customer interaction, order support, and general office responsibilities.

Responsibilities

  • Provide friendly, professional customer service via phone and email
  • Assist customers with order inquiries, product information, and status updates
  • Enter and update orders, customer information, and documentation in internal systems
  • Prepare basic correspondence, labels, and shipping paperwork
  • Support office operations including filing, scanning, organizing documents, and data entry
  • Communicate with internal departments (production, shipping, sales) to ensure accurate follow-up
  • Maintain an organized front office and assist with general administrative tasks
  • Handle additional duties as needed to support the team

Qualifications

  • Previous customer service and office support experience required
  • Experience in a manufacturing or distribution environment preferred
  • Strong communication skills clear, professional, and customer-focused
  • Comfortable with data entry and basic computer applications (email, Excel, etc.)
  • Detail-oriented, organized, and able to multitask in a fast-paced environment
  • Reliable, punctual, and able to work independently

Compensation / Pay Rate (Up to): $21.00 - $22.00

PrideStaff
Vacancy posted 1 day ago
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