Billing Administrator

Billing SpecialistFounded in 1973, Southern Tire Mart is the #1 Commercial Tire Dealer in the U.S. We provide commercial and retail tire solutions, repair services, retreading, and roadside assistance, backed by experienced teams committed to quality, safety, and customer service.Key ResponsibilitiesPrepare and process customer invoices accurately and in a timely mannerVerify work orders, purchase orders, and supporting documentation prior to billingProcess cash, checks, credit card payments, and other transactions as neededReconcile daily billing activity and resolve billing discrepanciesMaintain accurate customer accounts and billing recordsAssist with accounts receivable by processing payments and following up on outstanding balancesAnswer customer questions regarding invoices, payments, and account informationCollaborate with service advisors, technicians, and management to ensure accurate billingFile and maintain billing documents in accordance with company proceduresPerform general administrative and clerical duties, including answering phones and assisting customersMaintain confidentiality of financial and customer informationSupport other store administrative functions as assignedQualificationsHigh school diploma or equivalent requiredPrevious billing, accounting, administrative, or customer service experience preferredProficiency in Microsoft Office, particularly Excel and OutlookExperience with accounting, billing, or point-of-sale software preferredStrong mathematical, organizational, and problem-solving skillsExcellent attention to detail and accuracyAbility to prioritize tasks and meet deadlines in a fast-paced environmentStrong verbal and written communication skillsPhysical RequirementsAbility to sit, stand, and move throughout the workdayAbility to occasionally lift up to 25 poundsAbility to work in an office environment within a retail or commercial service locationWhat We OfferCompetitive payBenefits package availablePaid time off401(k) with company matchOpportunities for professional growth and advancementTeam-oriented work environmentWhy Join Southern Tire Mart?#1 North America Commercial Tire Dealer since 2012#1 Truck Retreader in North America since 2007#1 Commercial Tire Dealer in the U.S. since 2008Best-in-class service on America's favorite passenger tire brandsEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.