Department Manager

Department ManagerStep Up, Lead Strong, and Make a Real ImpactAs a Department Manager, you're not just leading a shift—you're building a team, driving performance, and helping lead a business. This is the next level of leadership at McDonald's, with clear pathways for growth and personal development.If you're an experienced Shift Manager or a motivated leader in hospitality or retail, this role gives you the opportunity to coach others, take ownership of results, and make a real difference in our restaurants and your own career.What You'll Do:As a Department Manager, you'll take ownership of one of three core areas of the restaurant:Guest ServicesEnsure exceptional customer experiences in the dining room, drive-thru, and front counterLead sales promotions and service trainingMotivate staff to deliver fast, friendly serviceKitchen OperationsDeliver quality, food safety, and speed in every mealMonitor and control food costsTrain kitchen team on prep procedures and new menu itemsPeople & StaffingRecruit, train, and schedule qualified crewSupport employee development and performanceRecognize and reward great workAll Department Managers help lead shifts, coach crew and shift managers, track progress toward goals, and create a positive team culture that supports success.Growth Path: Become a General ManagerTop-performing Department Managers have the opportunity to be promoted to General Manager, a salaried leadership position with additional benefits and greater responsibilities. This includes paid, in-person leadership development courses at Hamburger University in Chicago—a world-class training program for future McDonald's executives.What We're Looking For:Previous leadership experience in restaurants, retail, or hospitalityStrong communication and problem-solving skillsAbility to inspire, organize, and hold teams accountableMust be 18+ and available for a flexible scheduleBenefits You'll Love:Competitive pay starting at $18–$20/hrUp to 15 days paid vacation401(k) with 4% company matchMedical, dental, and vision insuranceShort- and long-term disability, life & accident coveragePaid leaves of absenceFree meals during shiftsWorld-class training & career developmentEducation assistance via Archways to OpportunityEmployee Resource Connection and service awardsThe Fine Print:This posting outlines the typical responsibilities of the role but is not an exhaustive job description. Department Managers often perform a wide variety of tasks, and each day may bring something new.This is a position with a franchise-owned McDonald's location, not McDonald's USA. By applying, you acknowledge that all hiring, scheduling, and employment decisions are made by the independent franchisee—not McDonald's Corporation.