OPERATIONS ANALYST I

Operations Analyst I - 61000267The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 875599 Agency: Public Service Commission Working Title: Operations Analyst I - 61000267 Pay Plan: Career Service Position Number: 61000267 Salary: $35,000 - $39,000 Posting Closing Date: 05/22/2026 Application Deadline: May 22, 2026 Our Mission: The Florida Public Service Commission (FPSC) is committed to making sure that Florida's consumers receive some of their most essential services — electric, natural gas, telephone, water, and wastewater — in a safe, reasonable, and reliable manner. In doing so, the FPSC exercises regulatory authority over utilities in one or more of three key areas: rate base/economic regulation; competitive market oversight; and monitoring of safety, reliability, and service. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions; Paid Leave of Absence benefits, including Personal and Sick Leave; Nine paid holidays and one paid Personal Holiday each year; State Employee Tuition Waiver Program – Six credit hours per semester with the state college/university system; Employee Assistance Program (EAP); Deferred Compensation Plan; Tax Beneficial Flexible Spending Accounts; Flexible Work Schedules; Public Service Loan Forgiveness (PSLF) – Student loans can be forgiven after 10 years of qualified public service, certain eligibility requirements must be met. And more! Division of Administrative and Information Technology Services: The Division of Administrative & Information Technology Services assists in preparing the Commission's Budget and consists of two bureaus, Administrative Services and Information Technology Services. The Bureau of Administrative Services administers the agency's human resource program, handles all financial transactions and accounting records maintenance. The bureau also processes all agency purchasing, security and safety issues, leasing, surplus property, and fleet management. Additionally, the bureau supports imaging, duplicating, mail distribution, audiovisual, hearing and conference room operations, and fax systems. The Bureau of Information Technology Services monitors and evaluates the information processing and telephony needs, proposing enhancements to information processing resources and providing technical support services. Additionally, the bureau manages the agency-wide administrative procedures manual, forms inventory/ tracking programs, and live streaming of Commission events. Description of Job Duties: The Operations Analyst I position is located within the Support Services Section of the Division of Administrative and IT Services. This position will be the lead in operation of daily Commission's mail operations including courier deliveries; and assist in various areas of the Support Service Section including mail distribution, supplies and printing delivery services. This position will also be lead in the high-volume, computer-based publishing system; assist the Operations Manager in planning work production to assure smooth workflow and conformity to standards; requests service on equipment as needed; operate document scanning equipment, folder/inserter and spiral binder; serves as backup to the Operations Analyst II in posting incoming utility assessment fees from utility companies for audit purpose and ensures expeditious delivery of revenues to the Commission's cashier for deposit. Minimum Qualifications: Two years' experience in mailroom operations. Once year experience in digital imaging. One year experience in coping and printing. This position requires possession of a valid driver license. Information verifying answers to the Qualifying Questions must be found on the Employment Application. Background investigations, including criminal history record checks and education verifications, will be conducted on all applicants recommended for hiring. You may be required to provide your Social Security Number in order to conduct this background check. Employment Eligibility: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Florida Public Service Commission participates in the Department of Homeland Security's Electronic Employment Verification Program (E-Verify) to assist in this required verification process. Civil Service Law requires all males born after December 31, 1959, to register with the Selective Service System unless they meet certain exemptions under the law. Failing to register when required makes one ineligible for appointment. Preference in appointment and employment shall be given to veterans and other persons as required by Chapter 295, Florida Statutes, Veterans' Law. Applicant must provide the required proof of preference at the time of submitting an application. We hire only U.S. citizens and lawfully authorized alien workers. EEO/AA and Accommodation: The state of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Center View phone number on click.appcast.io). Notification to the Commission's Human Resources Section must be made in advance to allow sufficient time to provide the accommodation. Post-Employment Restrictions: Pursuant to Section 350.0605(2), F.S., former Commission employees are prohibited from appearing before the Commission to represent any client regulated by the Commission on any matter in which he/she had participated and which was pending at the time of his/her termination. Pursuant to Section 112.313, F.S., FPSC Senior Management Service or Selected Exempt Service employees shall not personally represent another person or entity for compensation before the Commission, for a period of two years following vacation of his/her position. Exceptions to this law are provided for former Commission employees who are employed by another agency of State government and those employed by the Commission prior to January 1, 1995. How to Apply: You may apply on-line for this position at If you experience problems applying on-line, please call People First Staffing Administration toll free at View phone number on click.appcast.io. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: Tallahassee, FL, US, 32301