Implementation Project Manager
$75k - $90kFull-time
NPact
Role Description
Do you want to be part of a mission-driven software company making an impact? NPact is seeking an experienced Project Manager to lead software implementation projects from kickoff through go-live. This role serves as the primary point of contact for clients and is responsible for ensuring projects are delivered on time, within scope, and with a high level of client satisfaction. This remote position is part of the Implementation team and reports to the Director of Services.
- Manage multiple implementation projects simultaneously.
- Create and maintain project plans, timelines, and milestones.
- Lead client meetings and provide regular status updates.
- Track project risks, issues, and action items.
- Coordinate internal resources and client stakeholders.
- Manage project scope and ensure deadlines are met.
- Handle client escalations with professionalism and confidence.
- Support successful go-live and project closure activities.
Qualifications
- 3+ years of project management experience in software implementations.
- Strong organizational, communication, and time management skills.
- Experience with project management tools such as Zoho, Jira, Excel, and Microsoft Office.
- Experience creating project plans, managing timelines, and delivering status reports.
- Proven ability to manage multiple priorities and meet deadlines.
- Experience leading client-facing projects.
- Ability to adapt quickly to changing priorities and project requirements.
- Calm, professional demeanor with strong problem-solving skills.
Requirements
- Experience working with nonprofits or foundations.
- Experience with Blackbaud solutions, including Raiser's Edge NXT and Financial Edge NXT.
Benefits
- NPact is committed to building a diverse and inclusive workforce and welcomes candidates from all backgrounds to apply.
- Salary is based on experience and may vary based on factors such as location and qualifications.
- NPact considers only candidates authorized to work in the US and does not sponsor employment-based visas.
Vacancy posted 14 hours ago
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