Accounts Receivable Specialist
Robert Half
Job Description
Job Description
We are looking for an Accounts Receivable Specialist to join a finance team in Michigan in a contract capacity with the potential for a permanent role. This role is well suited for someone who can manage day-to-day receivables work while also investigating payment discrepancies, resolving customer account issues, and maintaining strong follow-through. The ideal candidate brings experience with cash application, credit-related transactions, and customer portal activity, along with the judgment to research chargebacks and shortages thoroughly. This position offers the opportunity to contribute to a collaborative accounting group and make an immediate impact on account accuracy and collections support.
Responsibilities:
• Apply incoming payments accurately through cash receipts, lockbox activity, ACH details, and related banking information.
• Prepare and process credit memos while ensuring supporting documentation is complete and properly recorded.
• Investigate account variances such as chargebacks, shortages, and deduction issues, and communicate with customers to obtain resolution.
• Review customer account activity across multiple portals and maintain current, accurate receivable records.
• Partner with internal accounting staff to support efficient accounts receivable operations and timely issue follow-up.
• Monitor open balances, assist with account cleanup efforts, and help reduce aging items through consistent outreach and research.
• Contribute to assigned customer account coverage as responsibilities are organized across the receivables function.
• Prior experience in accounts receivable with hands-on responsibility for cash application and payment posting.
• Ability to research and resolve deductions, shortages, chargebacks, and other account discrepancies independently.
• Working knowledge of credit memos, cash activity, and customer payment processing workflows.
• Intermediate Microsoft Excel skills, including the ability to organize and review transaction data efficiently.
• Comfortable navigating customer portals and coordinating directly with clients regarding account questions.
• Strong attention to detail, sound judgment, and the initiative to follow issues through to completion.
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