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UCaaS & VoIP Operations Manager

Sweetwater

Fort Wayne, IN

Sweetwater, the leading online retailer for music instruments and pro audio gear, is seeking a Communications Operations Manager in Fort Wayne, IN. This key role involves managing the technology backbone of our communications infrastructure, including voice, SMS, chat, and fax platforms. Successful candidates will have 3–5+ years of experience with enterprise communications systems, particularly with 8x8 and Twilio. A strong focus on customer experience and attention to detail is a must, along with solid documentation skills. Relocation to Sweetwater’s Fort Wayne campus is required. #J-18808-Ljbffr

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Vacancy posted 3 days ago
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