Senior Technical Program Manager

Role Description

The Sr. Technical Program Manager (R&D) is responsible for overseeing the development and execution of complex initiatives that require coordination of teams using a variety of software delivery practices that will include SAFe. The Sr. Technical Program Managers collaborate closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet the required quality standards. Programs can involve simultaneous coordination across the Executive, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, Client Implementations, and external vendors. The senior technical program manager needs strong leadership and problem-solving skills to achieve successful outcomes. The position demands effective verbal and written communication. This role will have a deep understanding of the principles and best practices of scaled agile and project management. The person in this role will possess proficient knowledge and expertise to creatively resolve a wide range of issues, both project-related and non-project-related.

Responsibilities

• Responsible for working cross-functionally to coordinate development efforts that involve multiple products or integration points between products.
• Develop detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations, and migrations teams.
• Align scope and timeline with Release Train Engineers, Business Owners, and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync.
• Monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met.
• Execution of project planning activities to include determination of scope, milestones, risks, and issues. Promptly escalate risks to appropriate leadership and stakeholders.
• Create, maintain, and disseminate reports on program-to-program steering committee and other key stakeholders.
• Develop appropriate practices for the program including right-sizing meeting schedules and content.
• Work across the organization with functional managers to determine and satisfy program needs.
• Support process improvements within the organization delivery processes.
• Collaborate with the requirements Project Manager to develop delivery plans, and manage requirement changes throughout incremental delivery.
• Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback. Communicate adoption progress to key stakeholders.
• Maintain relationships and alignment with key program stakeholders to achieve program goals.
• Analyze data to understand current solution performance and discover future opportunities.
• Drive the programs across the AI/ML model lifecycle from intake and risk assessment through development, validation, deployment, and monitoring.
• Establish mechanisms that bring clarity, reduce model risk, and accelerate value delivery, including model inventory/registry, documentation standards, evaluation frameworks, fairness and explainability practices, change management, and ongoing monitoring.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience.
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe.
• 6 -7 years project management experience with experience in a mix of Software delivery practices.
• Possess or currently pursuing SAFe SA (SAFe Agilist).
• Possess or currently pursuing Certification in project management (PMI, PMP).
• Proficiency in Microsoft Office.
• Healthcare experience preferred.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.

Benefits

• Base compensation ranges from $110,000 to $150,000 per year.
• Cotiviti offers a competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.