Account Manager

About Us Established in 2020, Primo Fire Protection has quickly grown into a trusted leader in fire protection services, proudly serving as the go‑to fire protection company for Roswell, GA and the surrounding areas. We provide comprehensive fire protection solutions across the Southeast and beyond, handling all aspects of fire protection systems including fire extinguishers, sprinkler systems, fire alarms, backflow prevention, fire hydrants, emergency lighting, exit signs, fire pumps, kitchen suppression systems, and more. Whether it’s installation, inspection, testing, or maintenance, our team is equipped to handle it all. At Primo Fire Protection, we are committed to keeping our clients’ properties safe, compliant, and protected — every time. Position Overview We are seeking a motivated and organized full‑time Account Manager to join our team. In this role, you will serve as the primary point of contact for our clients, managing relationships, scheduling and coordinating service needs, and helping drive business growth. Responsibilities Build and maintain strong relationships with new and existing clients Schedule and coordinate with field technicians to ensure timely service delivery Review and approve work orders and compliance reports Monitor account activity and follow up on inspections and deficiencies Work closely with the team to troubleshoot issues and maintain efficient operations Follow up on service agreement renewals and ensure client retention Qualifications Bachelor’s degree or equivalent education and related experience required; must possess strong written and verbal communication skills with the ability to compose professional, accurate, and timely correspondence Proven experience in scheduling and coordinating multiple operations simultaneously Previous experience in account management, sales, or the fire protection/life safety industry preferred Proficiency in email communication and standard software applications Valid driver’s license required Schedule & Compensation Monday – Friday, 40 hours per week Compensation: Commensurate with experience; to be discussed during the interview process Benefits: Medical, dental, vision, and 401(k) To Apply Please email your resume to Ingrid Rentschler at View email address on click.appcast.io with Account Manager Application in the subject line. #J-18808-Ljbffr