Global Accounts Program Manager

At Jabra, a part of the GN Group, the Global Accounts function supports and coordinates our Key Global Accounts and International Opportunities for Business Solutions. The function also works with Jabra Sales Regions to develop relationships with Key Global Partners to support the needs of the Accounts. As the Global Accounts vary in opportunity, presence, and needs, Jabra serves the Global Accounts at a competitive level by leveraging local presence for more personal sales and support, while still addressing the account’s global needs and interests – Think Global – Act Local. Our Global Accounts function is very much about coordination and using Jabra’s internal networks and solutions to address different customers’ needs & requirements. As the Global Account Program Manager (GAPM) you will play a pivotal role in accelerating the global program by establishing, growing, leveraging, and coordinating relationships between the sales lead, the identified Jabra Sales teams in different countries, and the various Global Accounts and their partners. Key Areas of Responsibility Coordinate account activities across internal and external stakeholder groups Conduct in-depth analysis and follow-up on market trends, sales performance, and product transitions Support the development of regional and global customer strategies Coordinate account planning activities and customer presentations Lead projects related to large bids, proposals, and commercial opportunities Perform pricing simulations, evaluate assumptions, and prepare pricing requests for senior management review Support contract negotiations and ongoing contract management activities Contribute to the optimization of work processes and implementation of best practices within program management disciplines Required skills and abilities 5-7 years of relevant experience in sales coordination, sales project management, or other sales-related activities Experience in the tech enterprise market, paired with a solid understanding of account management, Unified Communications and collaboration tools, and Contact Centre technologies Demonstrated project management capabilities Extroverted, direct, engaged, and skilled in relationship management, negotiation, and diplomatic communication and able to work all levels from top management to lowest level in a natural way Capable of understanding and managing global, regional, and cultural differences among key stakeholders, partners, and customers. Advanced Excel user with the ability to handle large datasets, simplify and analyze product and pricing trends, and derive actionable insights and strategies Proficiency with MS365, amongst others Power point as well as have worked with CRM system(s) before Experienced in commercial contract handling and legal matters Solid skills in analysis and problem-solving, planning and organizing, as well as the ability to follow up and facilitate teamwork in a project manager type of role Ability to inspire others and work effectively with all levels of a global organization Fluent in English (both oral and written). Proficiency in other languages is welcomed Documented knowledge and usage of AI tools (Ex: ChatGPT or other) Additional Information Schedule: As a global position, there is an expectation of flexibility of working hours as you will be covering all time zones incl. Asia and North America Location: This is a hybrid position, and our North American HQ is currently located in Lowell, Massachusetts Travel: Approximately 5-15 days of travel per year Pay Transparency Notice The target annual compensation for this position can range from $100,000.00 - $130,000.00 with a discretionary bonus if you are an active employee as of the fiscal year Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays Equal Opportunity & Inclusion We are committed to an inclusive recruitment process. Jabra GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e‑mail [emailprotected] . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr