Business Development Manager - Next Gen Device Lab

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Business Development Manager - Next Gen Device Lab supports sales representatives by providing product support and program information, driving business growth for specific OEM partners through strategic programs and initiatives. This role involves creating and delivering training and presentations, managing sales pipelines, and representing the brand at industry events to enhance awareness. The BDM builds strong business relationships, educates the sales force on partner tools, and leads partner customer meetings to support new business development.

Role Description

• Support pre-sales meetings/events to generate interest in Lab capabilities, tools and services

• Track and report on prospect lab opportunities

• Track and report on closed lab opportunities

• Collaborate with marketing to develop/update collateral, pitch decks, website and other materials needed

• Primary owner of Lab device and testing tracking

• Assist in our BenchSmart development processes by providing feedback on the tool from sales and customers

• Design & Deliver 1x1 and 1xmany trainings

• Collaborate with OEM partner teams to understand trends and keep Lab updated with latest devices and solutions

• Generate demo ideas for solutions to feature in Next-Gen Device Lab

Behaviors and Competencies

• Reporting: Can identify the need for, and initiate, regular updates to relevant stakeholders without explicit instructions.

• Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.

• Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.

• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

• Results Orientation: Can set personal goals and work towards them, achieving results consistently.

• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

• Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.

• Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

Skill Level Requirements

• The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate

• Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate

• Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making. - Intermediate

• Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Intermediate

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required

• 2-4 years of experience in a similar role

• Ability to travel to SHI, Partner, and Customer Events

• Ability to travel 15%

• Ability to work flexible hours

The base salary range for this position is $65,000 - $85,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $75,000 - $95,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status