Communications and Social Media Specialist

Job Description

Job Description

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

MISSION STATEMENT

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multicultural communities across generations.

OUR VALUES

HOPE values: H umility, O wnership, P erseverance, E ngagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities! 

SUMMARY OF DUTIES

The Communications & Social Media Specialist supports the organization's internal and external communications by creating engaging content, managing digital communication channels, coordinating with third-party communications vendors, and analyzing social media performance. This position helps ensure consistent messaging, strengthens public engagement, and supports organizational goals through strategic communications initiatives

EDUCATION AND TRAINING REQUIREMENTS

• Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing.

EXPERIENCE

•   Over two years, up to and including four years

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field (or equivalent experience). 
• Two to five years of experience in communications, public relations, marketing, or social media management. 
• Excellent writing, editing, and proofreading skills. 
• Experience managing social media platforms, including Facebook, Instagram, LinkedIn, X, and YouTube. 
• Experience using social media scheduling and analytics tools. 
• Familiarity with Canva, Adobe Creative Suite, or similar graphic design software. 
• Experience with website content management systems (CMS). 
• Strong project management, organizational, and interpersonal skills. 
• Ability to analyze data and present recommendations to leadership.
• Strong written and verbal communication skills. 
• Ability to manage multiple projects and meet deadlines. 
• Knowledge of digital marketing and social media best practices. 
• Ability to interpret analytics and identify trends. 
• Strong attention to detail and organizational skills. 
• Ability to work independently and collaboratively across departments. 
• Customer service mindset and professionalism when interacting with internal and external stakeholders.

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions

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At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.