DME Sales Manager

Sales Manager- DME and Rehabilitation Channel Location: US-based remote Company: Zenith Technical Innovations (HQ in Gurnee, IL) Product Line: Therm-X® Therapy System ( About Zenith Technical Innovations Zenith Technical Innovations is a fast‑growing medical technology company specializing in advanced thermal and compression therapy solutions for orthopedic recovery, rehabilitation, and post‑operative care. Our flagship product, Therm‑X® , a Class II medical device, is used by sports teams, physical therapy groups, orthopedic practices, hospitals, and Durable Medical Equipment (DME) providers nationwide. We are expanding our dealer network and seeking a driven, relationship‑focused DME Sales Manager to accelerate growth across targeted key markets. Position Overview The DME Sales Manager is responsible for driving revenue growth through dealer support, dealer development, and direct engagement with clinical and administrative decision‑makers. This role blends channel management, dealer training, and strategic new‑business development.This role reports to the National Sales Manager. You will work closely with DME dealers and Rehabilitation Markets serving post-surgical patients and VA hospitals to expand Therm‑X adoption and ensure exceptional customer experience. Key Responsibilities Dealer Support & Channel Development Build strong relationships with existing DME and rehab‑focused dealers within the region, serving work comp patients, cash pay patients, and VA hospital patients. Conduct joint sales calls with dealers to support product demos, expand training, close opportunities, and strengthen field execution. Train dealer sales teams on Therm‑X® features, clinical benefits, competitive positioning, and sales best practices. Identify, recruit, and onboard new dealers to expand market coverage. Monitor dealer performance and provide coaching, tools, and support to improve close rates and territory penetration. Gather market intel and customer VOC (voice of customer) to capture existing and emerging product needs as well as competitive updates Identify and sign-on new DME dealers to support DME channels nationwide. Train dealer organizations to be capable of representing and demonstrating the company’s products effectively. Conduct product demonstrations, presentations, and clinical education sessions. Manage the full sales cycle—from prospecting to closing—while coordinating with dealers when appropriate. Develop territory plans, forecast sales, and reports on pipeline activity. Customer Engagement & Issue Resolution Serve as a trusted resource for clinicians, administrators, and dealer partners.Form strong relationship with key members of the dealer network. Support post‑sale onboarding, training, and implementation. Help resolve customer issues by coordinating with internal support teams to ensure timely solutions. Maintain a high standard of customer satisfaction and product adoption. Ensure product traceability and adherence to regulatory requirements. Manage Distributor network to insure they are generating sales for the company. Remove Distributors that are determined to be ineffective, or breach ZTI’s contract terms and conditions. Act as first line customer service contact for new leads, or for existing customer service questions. Pass non-sales inquiries on the appropriate people within the ZTI organization. Collaborate with management to develop effective pricing and product positioning, as well as strategic initiatives to drive growth in new markets. Qualifications 4-Year BA or BS degree 3+ years of sales experience in medical devices , DME , rehabilitation , orthopedics , or related healthcare verticals. Proven success working with dealer networks, distributors, or channel partners. Strong clinical selling skills and comfort presenting to PTs, OTs, surgeons, and hospital staff. Ability to travel regionally (~50%) for dealer visits, customer meetings, and trade events. Self‑starter with excellent communication, follow‑through, and organizational skills. Experience with CRM systems and structured sales processes. What We Offer Competitive base salary (+ significant commission opportunity) and benefits, including health insurance and employer 401(k) contributions. Hybrid work schedule – work from home + travel. Opportunity to shape a rapidly growing territory with a high‑performance product. Supportive leadership, strong product training, and a culture built around innovation and customer success. Career growth opportunities as Zenith expands nationally and globally. #J-18808-Ljbffr Zenith Technical Innovations, Llc.