Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and is a close-knit team of four who work together to create a positive, supportive environment. Before becoming an agent, I spent 12 years as a State Farm team member, which gave me valuable experience and a clear vision for the kind of office culture I wanted to build.

Family is very important to me. I’m married with two daughters and three dogs, and I love spending time with them whenever I can. Outside of work, I also enjoy traveling and going to concerts.

We believe in celebrating our successes together. Our team enjoys bonuses throughout the year, as well as group dinners to recognize accomplishments. We also focus on maintaining a healthy work-life balance and provide licensing reimbursement to support your growth.

Our culture is built around positivity, teamwork, and encouragement. We’re a close-knit group that works toward shared goals and celebrates each other’s wins. I take pride in coaching and supporting my team, and I’m looking for someone who is motivated, positive, and ready to grow alongside us. If you’re looking for a supportive environment where teamwork and encouragement are part of the daily routine, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Miriam Keller - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.