Pool Operations Specialist

Job Description

Job Description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Share the FUN-damentals of Water Safety!

Opportunity is swimming your way! We are looking for a new team member for our Goldfish Swim School in Fitchburg. Are you a leader? Do you love kids? Are you motivated by teaching others and helping your community? If your answers are "YES!," this role is made for you! We are looking for an enthusiastic leader to help lead our team. This individual must have great communication skills, be willing to spend time in the pool and have a strong desire to bring water safety to families across our community. In addition, would like the team member to love to take lead on weekly pump room general needs and to be the liaison with General Manager and with our Pool professional vendors we work with.

See what the team has to say about working at Goldfish Swim School!

Benefits:

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

Requirements:

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Minimum 1 year Aquatic and leadership experience

Job Position: Pool Operations Specialist
Reports To: General Manager, Assistant General Manager
FLSA Status: Non-Exempt
Summary: Supports the quality and success of pool operations including the support with on Deck Team,, Golden Teachers and Swim Instructors, as well as maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Routine general Mechanical Room maintenance.
Duties and Responsibilities:

• Provides leadership, constructive feedback, and accountability to Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
• Establishes relationships and assists in training all new employees.
• Works with the managers to establish training milestones.
• Conduct periodic evaluations of Instructors and Deck Teachers and assist in creating developmental goals.
• Rotate throughout classes in the water at least one shift a week to ensure quality standards are being met.
• Acts as a Substitute Instructor, Lifeguard, or Deck Teacher when necessary.
• Assists Management in conducting workshops and in-service training.
• Contributes to monthly meetings with the Deck Supervisors and Management to determine items to address in workshops and in-services.
• Assists as necessary in audits of Class Rosters, Training Logs, Pump Room Checklists, Cleaning Checklists and the Visual Scheduler.
• Acts as a GSS ambassador to ensure customer satisfaction.
• Engages in proactive interactions with parents/guardians to discuss student progress.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to
• maintain a safe and sanitary swim environment.
• Troubleshoot the mechanical room as necessary.
• Fulfills other duties or responsibilities as assigned by the Employer.
• Provides support to management on customer service daily operations.

Education/Experience: High school diploma or GED is preferred. One or more years as a swim instructor is required. Relevant experience as a youth sports instructor/coach, camp counselor and/or teacher may be considered in lieu of swim instruction.
Certificates and Licenses: CPR/AED, First Aid Certifications and Ellis & Assoicates Lifeguarding certifications required. Certification will be provided upon hire at no cost.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.