Service Advisor

Job Description

Job Description

Service Advisor

Our Mission: Setting the new standard of excellence in the dealership experience.

Our Vision: We believe our greatest impact isn't what we sell – it's how we make people feel every step of the way.

At Autobahn, we are more than a dealership group — we are a premier luxury automotive destination representing some of the most recognized and respected brands in the world, including Porsche, Land Rover, BMW, Cadillac, Volvo, MINI, and Volkswagen.

As a family-owned organization with a long history of success, we are committed to elevating the client’s experience while investing deeply in the people who make it possible. We are seeking polished, driven professionals who are passionate about luxury hospitality, relationship-building, and delivering an exceptional ownership experience.

Our culture is built on three guiding principles:

Connections, Not Transactions 
Relationships are our lifeblood; we just happen to sell cars.

Expertise in Motion 
Technology is ever-evolving; our knowledge of cars sets the pace.

Trust Through Transparency 
Never taken, always earned; integrity is non-negotiable.

Autobahn is continuing to grow with a visionary expansion already underway, including a projected 75-acre luxury automotive campus opening in 2028. This state-of-the-art destination will redefine the automotive retail experience in North Texas and create unmatched career opportunities for high-performing professionals who want to grow with an elite organization.

We believe exceptional teammates create exceptional client experiences. That’s why we offer one of the best work-life balance opportunities in the automotive industry along with a highly rewarding compensation structure and premium benefits, including competitive PTO, 401(k) with company match, recognition programs, anniversary bonuses, lease payment assistance, and career advancement opportunities.

Position Overview: As a Service Advisor you are an expert at assisting clients and team members to ensure client satisfaction with our services. You are skilled at developing and achieving strategic initiatives on time and delegating tasks. You are a humbly confident team player with an eagerness to learn and help your teammates grow.  

Responsibilities:

• Greeting clients and performing vehicle inspections and repair order recommendations
• Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations
• Answering client questions about service outcomes and consulting with technicians when necessary
• Presenting clients with insurance and warranty options for better coverage and potential savings
• Overseeing and managing the service center’s scheduling and workflow
• Informing clients of changes in service or when their vehicle is ready to be picked up

Qualifications:

• Engineering and mechanical experience                 
• Automobile industry experience and ability to problem solve
• Professional, well-groomed personal appearance
• Competitive, self-motivated, and team-oriented mindset
• Ability to thrive in a fast-paced, high-performance environment
• Valid driver’s license with a clean driving record
• Ability to pass a pre-employment background check and drug screening

Join a dealership group where luxury, performance, and opportunity come together. Build your future with Autobahn.