Call Center Representative - Williston, VT (Hybrid)

Call Center Representative - Williston, VT (Hybrid)Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions. Here are the details on this position Your role in our mission Demonstrated strong verbal and written communication skills Proven customer service orientation with the ability to support diverse needs Technical proficiency and the ability to learn new systems quickly Strong problem-solving skills with the ability to multitask in a fast-paced environment Consistent reliability and dependability in attendance and performance What we're looking for Strong communication skills Effective active listening abilities Demonstrated positivity and empathy in interactions Adaptability and flexibility in dynamic environments Consistent reliability and dependability What you should expect in this role Hybrid position. You will be required to be onsite for some trainings and meetings but the majority of the time will be remote.