Senior Escrow Assistant

Senior Escrow Assistant – Everett, WA We are seeking an experienced Senior Escrow Assistant to support our residential escrow team in the Everett branch. This role requires strong escrow knowledge, excellent customer service skills, and the ability to manage a high volume of administrative and transaction‑related responsibilities with accuracy and professionalism. Location & Availability In‑office, 5 days a week, Everett, WA. Responsibilities Provide advanced administrative and escrow support for residential transactions. Prepare and review escrow documents, including settlement statements, closing statements, wraps, assignments, and mobile home transactions. Open, maintain, and update escrow files, records, reports, and workflow tracking tools. Monitor transaction progress and follow up to ensure timely closings. Respond to inquiries, gather information, research issues, and communicate updates to customers, agents, lenders, title teams, and other parties. Support Escrow Officers with customer service, business development, and branch operations as needed. Apply escrow policies, procedures, and company practices to complete work accurately and independently. Assist with complex residential transactions and provide guidance to less experienced team members when needed. Qualifications & Experience Strong knowledge of residential escrow transactions and closing processes. Experience with complex residential files. Excellent customer service, communication, and problem‑solving skills. Strong organization, time management, attention to detail, and accuracy. Ability to manage multiple priorities in a fast‑paced office environment. Ability to analyze, interpret, and process transaction data. Proficiency with Microsoft Office and escrow‑related operating systems. Professional, confidential, and service‑oriented approach. High school diploma or equivalent required; college degree preferred but not mandatory. Minimum of 4 years of directly related escrow experience required; residential escrow experience strongly preferred. Compensation & Benefits Pay Range: $25.49 – $33.98 per hour. Bonus pay and/or incentives may be earned based on production or other goals. Benefits include medical, dental, vision, 401(k), paid time off, paid sick leave, and employee stock purchase plan. Legal & Equal Opportunity Statement First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr First American