Merchant Maintenance Rep II

Exciting Opportunities at Maverick Payments! Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers! About Us Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more. About The Position Under the direction of the Boarding & Maintenance Manager, the Merchant Maintenance Representative II is responsible for merchant maintenance and support services including account changes, ticket, and request management. Reviewing daily assignment queue for ticket handling Accurate and efficient handling of merchant and agent ticket and email requests, including but not limited to, status updates, bank changes, pricing changes and miscellaneous maintenance updates. Ensuring proper and accurate records are kept according to company policy. Communicate with partners and staff members as necessary to complete and coordinate maintenance requests. Data entry as required for completing corrections, action items and updates. Data sensitive maintenance requests. Department related projects and assignments. Ensuring workload completion on a daily basis as assigned. Supporting specialized projects on as-needed basis as directed by Department or Company leadership. Other duties as assigned Qualifications High School Diploma or equivalent. 1-2+ years of experience working with software user interfaces, preferably in the merchant processing field. Experience with data entry Preferred Some college or college degree. What We Offer Competitive Salary, Bonuses and Incentives. Comprehensive employer sponsored health, vision, and dental insurance programs. Paid time off, Paid Sick and Paid Holidays. 401K plan with up to a 4% matching contribution. Commitment to Career Development and Advancement. Employee Recognition Programs & Company Sponsored Events Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more! Pay Range: $23 - $27/hr. This position will consider candidates to report on site in the Greater Houston or Los Angeles, areas. Maverick Payments is an Equal Opportunity Employer. Pay Transparency Notice At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications. Fair Chance Ordinance Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring. #J-18808-Ljbffr Maverick Payments