General Manager Operations

Are you a dynamic leader with a passion for optimizing operational processes, delighting customers, and empowering employees? Do you enjoy taking ownership of daily operations from a customer service and distribution perspective? Do you enjoy working in an environment that requires a turnaround thinking of how you can streamline efficiencies, improve on-time delivery, and increase the bottom line? If you answered yes to these questions … we should talk! Our Southeast Service Center or regional manufacturing facility located in Austell, Georgia is looking for a Service Center Manager or General Manager. This role will be based on‑site and reports directly to our Regional Operations Manager or Head of Hollow Metal. What would you do as our Service Center Manager? You would have full ownership of the daily operations and be an integral part of all facets including Business Development and inside sales, managing the P & L, light manufacturing, capacity planning and production scheduling. Next to this, The Service Center Manager drives safety, customer satisfaction, and employee relations whilst meeting AADG’s operational standards. You would also: Work with the local sales team to develop and execute long‑term business development strategy. Focus on developing customer relations, freight and distribution, production capacity and workforce planning, inventory management and replenishment, and product knowledge. Plan and effectively execute an operational strategy to meet or exceed production and budgetary expectations. Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning. Lead others in developing lean initiatives and improving procedures and processes. Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness. Oversee expense budgets to ensure compliance with organizational expenditure requirements. Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory management, complete and on‑time delivery while focusing on reducing cost. Perform special assignments and projects as assigned. Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards. Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct. The Skills and Experience you need: Bachelor’s degree in Business, Operations Management, or related field or equivalent work-related experience. Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports. Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry. Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization. Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously. Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. is desirable. Ability to travel approx. 10%-15% of the time. Benefits Paid Vacation, Sick Time, and Paid Company Holidays Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance Tuition Reimbursement, Learning and Career Development opportunities Flexible Spending Employee Assistance Program Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran #J-18808-Ljbffr ASSA ABLOY Group