Vice President, Client Processing - Trade Capture

Job Overview Vice President, Client Processing – Trade Capture (Lake Mary) – leading role in processing trades with high accuracy and overseeing trade capture processes. Daily Trade Capture Tasks trade processing for assigned funds using both automated and manual processing procedures preparing and ensuring that daily trade file is completed and accurate monitoring exception reports to identify and resolve errors reconciliation of trades booked to trade blotters Key Responsibilities Own the end‑to‑end Trade Capture process, including task allocation, controls, quality, and risk management Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication Build strong, trusted client relationships and ensure consistent, accurate service delivery Ensure full compliance with BNY Mellon policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement Identify process risks and errors, ensure root‑cause analysis, and implement sustainable corrective actions Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk Lead and coordinate business and change initiatives impacting day‑to‑day operations Qualifications Bachelor’s degree in finance, science or similar with 6+ years of relevant experience Experience in process management is an asset Organizational skills and ability to handle high volume of tasks with tight deadlines An effective communicator on all levels with solid presentation skills Knowledge of financial instruments – both listed and unlisted Excellent problem solver with sound prioritization & time management skills Proficient in English with strong verbal and written communication skills Benefits Competitive compensation, benefits, and wellbeing programs including paid holidays, vacation, sick leave, paid volunteer time, 401(k) plan, medical, dental, and vision insurance, and potentially an annual discretionary incentive award. Employment Relationship The employee will be in an “at will” position and the Company reserves the right to modify base salary and other compensation at any time. EEO Statement BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans. #J-18808-Ljbffr BNY