Outpatient Scheduler

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Come join our growing team! At Kansas Gastroenterology, we are dedicated to the patient experience, including quality and satisfaction. We are currently seeking a full-time Outpatient Scheduler to join our well-established GI practice. Characteristics of a successful candidate will include demonstrated quality patient care, an advocate of a positive patient experience, commitment to achieving performance measures, a high level of energy and self-motivation, and a dependable professional with a desire to work in a team setting.

Essential Job Responsibilities :

• Schedule a variety of outpatient procedures and follow up visits as requested by the physician, optimizing patient satisfaction and provider time by scheduling appointments in person and/or on the telephone.
• Follows physician/provider orders for scheduling appropriate ancillary tests and procedures
• Works directly with the patient and/or family to coordinate scheduled tests and procedures, answer questions, and provide instructions and educational materials
• Interacts with hospital and facility staff to coordinate tests and procedures
• Electronically enters information in the patient record
• Answer calls and tasks
• Obtains, verifies, and records health history of patients.
• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow
• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; verifying insurance coverage and patient demographics
• Adheres to HIPAA guidelines and confidentiality policies.
• Provides excellent customer service at all times
• Experience preferred, but will train the right person.

Requirements :

• High school diploma or general equivalency diploma (GED)
• Minimum 1 year experience working in a medical office or facility
• EMR experience
• Ability to type at least 40 wpm
• Excellent communication skills