ACCOUNT EXECUTIVE

Account Executive

The Account Executive is responsible for developing, managing, and growing a portfolio of client relationships within the Birmingham market while consistently generating profitable new business for the company.

This is a highly active, business development-focused position. A significant portion of the Account Executive's time is expected to be spent developing business in the marketmeeting with prospective clients, visiting venues, networking within the community, conducting site visits, strengthening industry relationships, and identifying new revenue opportunities.

New business development is a primary responsibility of this position. Account Executives are expected to consistently prospect for new opportunities, develop relationships within the local event and hospitality community, and build and grow their own book of business. Candidates must demonstrate successful experience in proactive sales and networking activities, including in-person relationship development, digital outreach, email prospecting, and cold calling.

In addition to developing new business, the Account Executive is responsible for growing existing client relationships and guiding clients through the rental process from initial inquiry and event planning through successful execution. This includes quote generation, order confirmations, post event follow up, and scheduling collaboration.

For large-scale, complex, or high-profile events, Account Executives are expected to maintain a visible presence during key stages of execution. This may include being onsite during installations for major events and providing elevated, hands-on service for VIP and high-touch clients.

Qualifications

• Bachelor's degree preferred.
• 3+ years of sales, account management, hospitality, event, or related experience preferred.
• Demonstrated success generating new business through proactive prospecting and relationship development.
• A strong existing network within the Birmingham event, hospitality, corporate, or business community is preferred.
• Proven ability to manage multiple clients, events, deadlines, and priorities simultaneously.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Strong presentation, relationship-building, networking, and consultative selling abilities.
• Ability to work independently while collaborating effectively with a broader team.
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to analyze sales activity and use performance metrics to manage personal results.
• Proficiency with CRM systems and Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
• Reliable transportation and the ability to travel throughout the Birmingham market for prospect meetings, client meetings, venue visits, site visits, networking events, installations, and event-related activities.
• Valid driver's license.
• Flexibility to occasionally work early mornings, evenings, or weekends when required for major installations, VIP events, networking functions, or client needs.

Experience within event rentals, hospitality, luxury events, catering, destination management, experiential marketing, weddings, corporate events, or a related industry is strongly preferred.

Core Competencies

• Strong sales instincts
• Hunter mentality and self-motivation
• New business development skills
• Relationship-building and networking ability
• Consultative selling
• Exceptional organization
• Attention to detail
• Personal accountability
• Strong follow-through
• Professional communication
• Creative problem-solving
• Time management
• Adaptability
• Collaboration
• Customer service excellence
• Sense of urgency
• Ability to work well under pressure

Living Our Core Values

Have Heart

• Treat clients and teammates with empathy, respect, and professionalism.
• Build authentic and meaningful relationships.
• Listen carefully to client needs and work to find thoughtful solutions.
• Support teammates and contribute positively to the overall success of the team.

Give Thanks

• Show appreciation for clients, coworkers, vendors, and industry partners.
• Recognize the contributions of others.
• Approach relationships with gratitude and humility.
• Contribute to a positive and collaborative workplace culture.

Take Pride

• Own your clients, commitments, orders, and results.
• Review work carefully and strive for accuracy.
• Follow through on commitments and communicate proactively.
• Pursue excellence in every client interaction.
• Take pride in being present for clients when their events matter most.
• Represent the company professionally in the office, in the field, at client meetings, and throughout the community.

What Success Looks Like

A successful Account Executive is visible in the market. They consistently spend time developing relationships, opening doors, meeting prospective clients, building pipeline, and bringing new revenue into the company.

They balance this strong new-business focus with exceptional stewardship of their existing accounts. They understand when a client or event requires additional attention and are willing to be onsite for important installations and high-touch events to ensure the client feels supported.

They are known by clients as a trusted partner and by their teammates as someone who follows through, takes ownership, communicates well, and understands that a great sales experience does not end when the contract is signed, it ends when the event has been successfully executed.

Why Join Our Team

We believe extraordinary events begin with extraordinary people. We are passionate about creating unforgettable experiences through exceptional service, premium products, creative solutions, and strong relationships.

Our Account Executives have the opportunity to develop their own book of business, build meaningful relationships throughout the Birmingham community, contribute directly to the growth of the market, and be part of a team that takes great pride in bringing exceptional events to life.

If you are energized by being in the market, developing relationships, winning new business, and creating exceptional experiences for clients, and believe success comes from Having Heart, Giving Thanks, and Taking Pride, we invite you to join our team.