Administrative Assistant - Paragon Infusion Centers

Administrative Assistant - Paragon Infusion Centers Location: CO-GREENWOOD, 8775 E ORCHARD RD, STE 815 Shift: Days. Clinic is open Monday-Friday Onsite: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. The Administrative Assistant - Paragon Infusion Centers is responsible for overseeing patient check-in, registration, and checkout. How you will make an impact: Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized. Listens and responds to patient and/or family members concerns. Responds to patient questions and complaints, routes issues to appropriate personnel. Analyzes daily administrative operations and utilization of resources. Assists in Medic user issues. Ensures proper cash controls are in place and policy and procedures are followed. Minimum Requirements: Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background. For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position. Preferred Skills, Capabilities and Experiences: Bi-lingual (English/Spanish) preferred not required. 1+ Years of medical front office experience preferred. Prior authorization experience preferred. Inbound call experience preferred. Customer service experience in a medical or professional setting preferred. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $19.29 to $24.11 Location(s): Colorado In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.