Product Manager

US-Wood Dale, IL (PHC NA)

Full time

REQ-13511

Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.

Job Title: Product Manager, Cold Chain

About the opportunity: The Cold Chain Product Manager will be overseeing all aspects of Product Group’s projects related to cold chain products. This includes coordinating multiple team members, setting deadlines, assigning responsibilities, Initiating, and completing projects on time within scope to accomplish development of product lines to targeted customers and market.

Location: This is a hybrid position that reports onsite to our Wood Dale office on Tuesdays and Thursdays. This position will have up to 25% travel.

What you will be doing:

• Develop and oversee sales training platform that includes testing to ensure that regional PHC sales representatives meet quality standards and are knowledgeable on product offerings.

• Manage product scheduling and launch timelines utilizing formal project management principles. Assist in development of Project Management platform and Standard Operating Procedures consistent with ISO 9001-2015 and Lean operating principles related to product launch and promotion.

• Oversee and specify market requirements for current and future products by conducting market research supported by on-going contact with customers and non-customers such as standardization committees, contract manufacturers.

• Lead the Voice of the Customer (VOC) process, translating customer feedback into product improvements, development priorities, and commercialization strategies.

• Identify opportunities for new product development themes including timelines and estimated associated costs and discuss with PHC engineering team(s).

• Oversee processes and execution of cold chain new product development; scoping, proposing, and assisting in leading new product development project that advance the biomedical product portfolio.

• Assist in creating and maintaining Strategic Multi-Year Product Development Roadmap with other product group team members.

• Assist in creating brand demand; focusing on preservation and digital monitoring system components but will also include cell processing, incubation, sterilization and system of lead generation, conversion, and tailored promotions

• Oversee onboarding of cold chain OEM vendors which complement the brand image and product portfolio.

• Analyze competitive products, industry trends, and emerging technologies to identify market opportunities and maintain portfolio competitiveness.

What you need for success:

• Bachelor’s degree in a scientific or related field required.

• 5+ years of experience in product management and/or lab operations.

• Capital equipment experience preferred.

• Knowledge of Lean Management or Kaizen processes.

• Experience with Asana and Microsoft Office Suite preferred. Microsoft Dynamics experience a plus.

• Experience in gathering requirements, managing projects, collaborating on solutions, and resolving issues.

• Experience building and delivering technical presentations.

• Ability to travel up to 25%.

The hiring range for this position is: $100,000 - $115,000 plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.

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TO ALL RECRUITMENT AGENCIES: PHC does not accept unsolicited third-party resumes.

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.

PHCNA is subsidiary of the PHC Holdings Corporation with the mission to become a leading, trusted brand for sustainable healthcare and biomedical product solutions. Headquartered in Wood Dale, IL, our goal is to support the work of our customers and to improve the health and well-being of people around the world. PHC Holdings Corporation, Tokyo, Japan, is a global healthcare company that continues to grow in our three core businesses of Diagnostics, Life Sciences, and Healthcare Service/IT.

For more than 50 years, we have met the needs of our pharmaceutical, biotechnology, hospital/clinical and industrial customers, offering a unique perspective on scientific research. We play a critical role in global product development for a wide variety of applications and have established a reputation as a manufacturer of high-quality and innovative medical, diagnostic, and laboratory equipment. Our products are marketed as the PHCbi brand, and our product lines include CO2 and multigas incubators, ultra-low temperature freezers, cryogenic and biomedical freezers, and high performance refrigerators.