Customer Service Representative

Job Description

Job Description

The Customer Service Representative supports customers and sales teams by managing orders and ensuring accurate, timely service. This role serves as a key point of contact for customer inquiries, order tracking, and issue resolution. The position is essential to delivering a high-quality customer experience. Process customer orders accurately and efficiently. Respond to customer inquiries and resolve issues. Coordinate order details through delivery. Maintain accurate customer records and documentation. Support sales with pricing and product information. Communicate production or shipping updates as needed.

President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.

Company Description

President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.