Administrative Assistant

Administrative Assistant

The Administrative Assistant plays a key role in supporting the Workplace Experience Team by ensuring smooth daily operations and an exceptional experience for building occupants. This role requires strong customer service skills, organizational ability, and the capacity to support facilities and office operations in a dynamic work environment. This is a full-time, on-site role with opportunities for professional development within the team.

Key Responsibilities

Serve as the first point of contact for requests and inquiries; answer call center phone, create, and route work orders to appropriate teams (e.g., maintenance, cleaning, events)
Manage calendars and assist with scheduling meetings, appointments, and conference rooms
Coordinate team-building activities, employee engagement initiatives, and office events, including logistics and catering

Assist the Meetings & Events team in meeting coordination and support
Perform administrative duties such as ordering and managing office supplies, filing, data entry, and maintaining organized records
Maintain office organization and ensure common areas are clean, stocked, and presentable
Collect and track employee or occupant feedback, identifying trends and opportunities for process improvement
Assist in implementing process improvements to enhance team efficiency and daily operations
Maintain safety documentation, including emergency manuals and training records
Build and maintain positive relationships with clients, visitors, staff, and vendors
Provide general administrative and operational support across the team

Key Competencies

• Excellent verbal and written communication
• Highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) preferred
• Professionalism, reliability, and strong interpersonal skills

Experience Requirements

• High school diploma or equivalent required
• Previous experience in customer service is a plus but not required

Other Duties

• This job description outlines key responsibilities and may evolve based on business needs. Additional duties may be assigned as necessary.

Work Environment

• This role is based in a professional office setting and will involve travelling between buildings in various weather conditions. Standard office equipment is used regularly.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation for the position is: $21.25 - $25.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.