Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate, where I developed a passion for serving customers and building great teams. I'm a graduate of Texas A&M University, a proud husband, father, and grandfather, and enjoy golfing, fishing, and spending time with my family.

Giving back to the community is one of our core values. Our agency proudly supports Bethesda Health Clinic, cancer awareness initiatives, and the Hispanic Business Association. We believe in serving our community with the same care and dedication we provide our customers every day.

Our agency offers health benefits, a Simple IRA, performance bonuses and commissions, professional development, growth opportunities, fun team competitions, and exciting incentive programs. We love celebrating success - including one of our favorite traditions, a money machine that showers our top performers with $100 bills!

Our culture is energetic, family-oriented, and supportive. We embrace diversity and are proud to have a strong Spanish-speaking presence, living by the philosophy, "We do more than speak your language." I'm looking for someone who is motivated, creative, and enjoys working as part of a collaborative team.

ROLE DESCRIPTION:
John Merrill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish highly preferred.