Lead Patient Service Representative

Position Details Schedule/Shift: Day/1st Shift Employment Type: Full‑time (30+ hrs/week)/FULLTIME Location City: Nashville, TN Location State: TN Work Location Type: On‑site JOIN PREMIER RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area! At Premier Radiology , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP) , Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers. About Premier Radiology & Radiology Partners, Inc. Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high‑quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP) , Premier pairs trusted local care with the resources and clinical standards of a purpose‑built national radiology organization focused on quality, access, and innovation. With 20+ outpatient imaging centers throughout the Nashville market, Premier Radiology combines certified RP radiologists, advanced diagnostic technology, and based locations. Why Join Us Competitive compensation and comprehensive total rewards True work‑life balance in an outpatient setting—no on‑call shifts or overnights Consistent RP standards with local leadership and support A fun, team‑first culture at Premier Radiology—collaborative, supportive, and grounded in safety and trust Position Summary Oversee daily operations of the front desk division Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system Fill in at front desk as needed Desired Professional Skills and Experience Minimum of two years of work experience, preferably within a medical office setting Solid understanding of Medical Terminology Knowledge of clinical policies including safety, privacy, and HIPAA regulations Positive attitude and patient‑focused mindset Compensation & Total Rewards Final compensation is determined based on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include: Health and wellness coverage options 401(k) with employer offerings Paid time off and paid holidays Incentive and productivity programs (where eligible) Equal Opportunity Employer Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Fraud Alert Beware of fraudulent messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation, please email View email address on click.appcast.io to notify our team. Other Information Radiology Partners participates in E‑verify. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. #J-18808-Ljbffr Premier Radiology