Customer Service Associate
$47kConcentrix Corporation
Concentrix is seeking a Customer Service Associate to support global clients in the professional, scientific, and technical services sector. In this role, you’ll handle inbound calls, chats, and emails, resolve customer questions, process requests, and document each interaction accurately in CRM tools. You’ll follow defined workflows, meet quality and productivity targets, and use digital systems and knowledge bases to find solutions. Working in a collaborative, inclusive environment, you’ll receive training, coaching, and opportunities to grow your skills in customer experience, technology, and analytics.
Vacancy posted 6 days ago
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Orlando, FL6 days ago - Concentrix is seeking a Customer Service Associate to support leading professional and technical brands. In this role, you will handle customer inquiries via phone, chat, and email, troubleshoot issues, and deliver empathetic, accurate resolutions. You’ll use CRM tools...
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