Program Analyst

Role Description

We are seeking a detail-oriented and collaborative Program Analyst to join our team. This role will partner closely with business stakeholders to unlock value through critical software tools that support our People & Culture strategy. The Program Analyst will support, train, configure, integrate, test, and implement specific core applications in the company and will assist with building reports, dashboards, imports, and notifications to support managers with making informed and timely decisions. Ideal candidates will have a passion for optimizing systems, a knack for translating business needs into technical solutions, and a commitment to continuous improvement.

Location & Travel Details:

• This position can be remote, or based in one of our main offices.
• Will travel once per year for training for up to three days.

Responsibilities

• Assist in the planning, design, development and implementation of enhancements to UKG, iCIMS, ViewPoint, Oracle Fusion and other existing core applications and provide recommendations on new systems being considered.
• Design and build core application reports, dashboards, imports and notifications to assist managers with efficient data capture and making informed and timely decisions.
• Act as a backup Administrator of Oracle Fusion and other core the company applications as assigned.
• Assist in providing regular review of appropriate program, security and report access that conforms with SOX requirements.
• Apply communication, analytical and problem-solving skills to identify, relay and resolve process and system issues to maximize the benefit of company core applications.
• Provide guidance and assistance to all users with core application questions or concerns.
• Meet with decision makers, process owners and end users to help define business requirements and systems goals and identify and resolve business application issues.
• Compile and manage information requests whether creating internally or working with outside consultants for all teams in the designated tools.
• Communicate the status of requests and projects to management.
• Assist in developing, executing and documenting test plans for all UKG, iCIMS, ViewPoint, Oracle Fusion and other core the company System Upgrades.
• Conduct or coordinate training on UKG, iCIMS, ViewPoint, Oracle Fusion and other core applications as needed and as determined by management.
• Serve on task teams (Application Vendor Analysis, Process and Policy Research, etc.)
• Work with internal and external auditors as needed.
• Maintain and enhance skills through formal and informal training opportunities.
• Mentor and provide guidance to junior members of the team.
• Other duties as assigned.

Qualifications

• Bachelor’s degree (BA/BS) in Management Information Systems, Business or other related field or 1-2 years related experience and/or training or equivalent combination of education and experience.
• Proven experience with UKG, iCIMS, ViewPoint, Oracle Fusion, B2W, Procore and other company Core Applications.
• Work effectively with teams utilizing a customer centered approach.
• Excellent written, oral and interpersonal communication skills.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of users, managers, and customers.

Requirements

• Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the company’s Zero Injury principles.

Benefits

• Compensation $65,000-$82,000 / year, commensurate with experience.
• Competitive pay with ongoing performance review and merit increase.
• 401(k) with company match & Employee Stock Purchase Plan (ESPP).
• Flexible spending account (Healthcare & Dependent care).
• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
• Discounted National Gym Membership Network.
• Paid Time Off, Paid Holidays, Bereavement Leave.
• Military Leave, including Differential Pay and Benefits Continuation.
• Employee Assistance Program.
• Short and long-term disability, life insurance, and accidental death & dismemberment.
• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
• Emergency Travel Assistance Program.
• Group legal plan.