Administrative Assistant

Overview ColonialWebb is seeking a friendly and organized Administrative Assistant to join our team in Charlottesville! This position is essential to keeping our business moving forward on all cylinders and culture fit is critical. In this role, the individual needs to be tech savvy, possess strong communication skills, and a team player that will contribute day one. At ColonialWebb, we are always looking for bright, smart, and caring people that we can invest in. Join our team and let us help you build a rewarding career! Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we\'ve been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb Competitive wages Career development and progression 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision and disability benefits Employee Assistance Program Employee referral incentives What you will do This position will provide administrative assistance to Service Teams by handling these key tasks: Respond to customer phone calls and inquiries, ensuring prompt and professional communication. Assist with processing and coordinating material returns. Scan, organize, and forward customer-required forms and documentation. Manage and maintain multiple Excel reports to support daily operations (must be comfortable with data entry). Monitor and prioritize a shared email inbox, ensuring timely and accurate responses. Order and maintain employee uniforms, jackets, T-shirts, and related company apparel. Provide backup support to Service Coordinators during absences, including technician time entry and dispatching service calls. Assist with the annual inventory project and provide general support to the Service Manager and Technicians as needed. What we are looking for Previous dispatching experience (Construction or Building Service industry is preferred, but not required) Ability to coordinate and perform multiple tasks accurately and in a timely manner while pivoting as needed Previous experience with data entry Possess high school diploma or equivalent Demonstrate advanced knowledge of Microsoft Outlook, Word, and Excel and PDF editing software Demonstrate excellent communication and customer service skills EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at View phone number on click.appcast.io. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese #J-18808-Ljbffr ColonialWebb Contractors Company