Personal Lines Account Manager

Job Description Personal Lines Account Manager - Hybrid Job Summary: A well-established independent insurance agency is seeking an experienced and motivated Personal Lines Account Manager to join its growing team. This position is ideal for an individual with a strong agency background who values client relationships and enjoys working in a collaborative, professional environment. Responsibilities: Manage a book of personal lines business, including renewals, endorsements, and client service needs. Provide exceptional customer service by responding promptly to client inquiries and requests. Prepare quotes, process policy changes, and address billing questions. Communicate effectively with carriers to ensure timely and accurate policy issuance and resolution of issues. Identify opportunities for account rounding and cross-selling additional lines of coverage. Maintain accurate client records in the agency management software. Qualifications: Minimum of 2 years of experience in an insurance agency environment (personal lines experience preferred). Strong understanding of personal lines coverages and agency procedures. Experience with Applied Epic preferred; training available. Excellent communication, organizational, and problem-solving skills. Holds an active P&C (Property and Casualty) insurance license. Compensation Package: Competitive compensation: Between $60,000 - $70,000 (based on experience). Hybrid schedule: initial in-office training period followed by a flexible hybrid arrangement. Supportive and collaborative culture with opportunities for growth and professional development. Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #LI-TM1 The Jonus Group