Operations Coordinator

Payrate: $40.00 - $45.00/hr.


Summary:
The role involves managing day-to-day headcount operations, including position releases, hiring request workflows, and organizational data. Additionally, the role requires driving improvements to tracking tools, reporting, and team processes.


Responsibilities

• Headcount & Position Management (Business as Usual)
  • Help with the release/return of open positions from reserve to teams and track these releases
  • Support movement in and out of the departmental headcount reserve by making updates in the workforce management system
  • Pull organizational data exports when needed
  • Work with cross-functional partners to help unblock open positions if there are any roadblocks
  • Manage and review the queue of organizational change requests
• Hiring Request Workflow Tool Management (Business as Usual)
  • Assign workflows to incoming hiring requests
  • Ensure requests are progressing through approval queues and close out completed tickets
• Team Operations Management (Project Based)
  • Own and improve the headcount release tracker for next year - Explore integrations/automations for the release tracker
• BAU Reporting (Project Based)
  • Own and improve operational metrics that we report out on
• Team Operations Management (Project-Based)
  • Project Timing: Will start in H2, will take about a quarter
  • Capture and develop team's Standard Operating Procedures (SOPs) in partnership

Qualifications

• Years of Experience: 2-5
• Degrees/Certifications Required: Bachelor Degree preferred
• Should be able to receive general guidance and work independently and as part of a team
• Should be able to think creatively and influence project/program assignment
• Strong attention to detail & organizational skills
• Some general project management skills
• Ability to work in ambiguous situations and figure out potential solutions
• Ability to understand and navigate complex organizational structures
• Ability to learn and adapt to new tools and systems (e.g., OrgTool, GSD)
• Previous experience working in an HR capacity (workforce planning)

Skills:

• Proficiency in G-Suite
• Some level of position management experience
• Data entry experience
• Database management and data visualization
• Excellent communication and writing skills

• Strong analytical and problem-solving skills
• Workforce management system experience
• File management and document version control

Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $45.00 /hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.


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