Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA with employer match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown to a strong team of five full-time professionals. I chose to become a State Farm agent because I wanted the flexibility and independence of being my own boss, paired with the opportunity to help others grow — both customers and team members alike.

Giving back to the community is also an important part of who we are — our agency participates in at least one community service project or charitable initiative every quarter. We offer great benefits designed to reward effort and support long-term success, including a 3% retirement match after one year, a health benefits reimbursement account, and a $1,000 signing bonus for new hires.

Our office culture is built on trust, integrity, and a shared commitment to personal and professional growth. We’re looking for team members who are self-motivated, coachable, and take pride in doing the right thing — people who want to be part of a positive, high-energy team that celebrates wins and supports one another every step of the way.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Joseph Breen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.