Medical Front Desk Specialist

Job Description

Job Description

Are you a people person with a knack for staying organized in a fast-paced environment? Do you enjoy making a positive impact on people's lives? If so, we want to hear from you!

Join our client’s dedicated medical team as a Medical Front Desk Receptionist, where you’ll play an essential role in ensuring the smooth day-to-day operations of a thriving office near downtown Chattanooga, TN.

Why Apply?

Impactful Role: Be the friendly face that patients see as they walk through the door, helping create a welcoming environment for each appointment.

Professional Growth Opportunities: This is your chance to sharpen your administrative and interpersonal skills in a growing medical office setting.

Convenient Location: Work just steps away from the vibrant downtown Chattanooga area.

Your Key Responsibilities Will Include:

Creating a Positive First Impression: Greet and assist patients with warmth, empathy, and professionalism.

Managing Appointments: Answer incoming calls, schedule and confirm appointments, and coordinate patient records with the utmost accuracy.

Providing Support: Act as a liaison by addressing patient inquiries related to office policies and procedures.

Streamlining Office Operations: Tackle various administrative and organizational tasks to maintain smooth office functionality.

What You Bring to the Role:

Interpersonal Excellence: A passion for working with people and delivering exceptional customer service.

Adaptability: Ability to multitask effectively and maintain attention to detail in a fast-paced medical office environment.

Team Spirit: A collaborative mindset and a commitment to supporting your team members.

Integrity: Ability to pass a background and drug screening.

Preferred Qualifications:

Familiarity with medical office operations or prior experience in a similar role is a plus.

Strong communication and organizational skills.

Proficiency with electronic medical records (EMR) systems like Cerner or Epic is an advantage

• At least 1 year of experience in a medical front desk, receptionist, or similar healthcare administrative role.

• Demonstrated ability to manage patient scheduling, front office workflows, and reception responsibilities effectively.

• Strong customer service skills with a detail-oriented and empathetic approach when interacting with patients.

• Ability to multitask accurately and stay organized in a fast-paced medical office environment.

• Basic understanding of medical terminology relevant to front desk operations.

• Clear verbal and written communication skills and the ability to work collaboratively with a team.

• Willingness and ability to successfully complete background screening requirements.