Community Manager-Luxury Residential

Job Description

Job Description

Join a Manhattan real estate development company as Community Manager for a single luxury residential rental property. This fully onsite role oversees all property operations, coordinates labor and resources, and works to maximize occupancy, profitability, property value, client satisfaction, and resident experience.

 

Qualifications

• 3+ years of residential property management experience in New York City.
• Experience managing high-end luxury residential properties.
• Experience with LIHTC units.
• Working knowledge of building operations and maintenance.
• Ability to work fully onsite at the property.

 

Responsibilities

• Manage day-to-day operations of the luxury residential property.
• Interact with property owners, asset managers, business partners, residents, staff, and other stakeholders.
• Maintain timely and accurate communication across projects, transactions, and property operations.
• Address resident concerns and enhance the living environment.
• Collaborate with compliance, transfer, leasing, accounting, and other departments.
• Coordinate building maintenance, repairs, systems, and emergency response activities.
• Obtain vendor quotes, schedule work, review completed work, and oversee maintenance and repair projects.
• Negotiate and manage service contracts, including HVAC, cleaning, landscaping, snow removal, pest control, and critical systems maintenance.
• Ensure properties pass audits, reviews, and inspections and comply with applicable policies, municipal codes, and safety standards.
• Oversee apartment improvement construction and capital improvement projects.
• Prepare operating budgets, forecasts, monthly variance reports, utility consumption reports, and other required reports.
• Analyze income and expenditure trends and make recommendations.
• Process invoices, manage vendor payment records and delivery logs, and identify discrepancies.
• Ensure appropriate insurance requirements are in place.
• Direct and schedule Resident Managers, office, building, and leasing staff; set goals and objectives and ensure policy compliance.
• Review and approve leasing commissions and resolve commission disputes.
• Supervise outside contractors to ensure contractual, municipal, and safety compliance while minimizing disruption to residents.