Business Assistant I

Job Description

Job Description

Treatment Coordinator - Full Time

Nashville Family Dentistry - Nashville TN

Be the heart behind every smile—and the guide patients trust.

At Nashville Family Dentistry, we’re known for creating outstanding experiences for both patients and team members alike. We’re searching for a Treatment Coordinator who’s passionate about helping patients understand their care options, confident in discussing treatment plans, and thrives in a team-driven, patient-first environment. You’ll be the bridge between clinical excellence and life-changing care—working side-by-side with a team that believes work should feel just as good as the smiles we create.

If you’re ready to bring your energy, empathy, and organizational superpowers to a place that values your growth and your voice, we’d love to meet you!

What You’ll Do:

You'll be the friendly face patients turn to when they have questions, the voice of clarity when it's time to talk treatment plans, and the energy behind the daily flow of a high-performing dental office. Patients will trust you—and so will your team.

• Educate patients on their treatment plan and clarify oral care needs
  Because a well-informed patient is a confident (and loyal) patient.
• Present treatment options, financial plans, and scheduling availability
  You’ll make the complex simple—and the experience exceptional.
• Achieve financial goals by gaining acceptance to treatment plans
  Helping patients say “yes” to their health—and hitting goals whileyou’reat it.

• Partner with the Dentist and clinical team to build a collaborative environment
  Think teamwork with a purpose (and plenty ofcheer-worthy moments).
• Handle administrative tasks like scheduling, insurance verification, and patient calls
  Because smooth operations = smooth smiles.
• Deliver superior customer service to every patient, every time
  Leave them smiling from the first hello to the final handshake.

What You Bring:

You’re the perfect mix of patient advocate, organizational wizard, and high-energy teammate. You love details almost as much as you love helping people—and you’re ready to grow with a team that’s just as invested in you.

• 2+ years of experience in a dental practice
• Bachelor’s degree preferred (but notrequired)
• Strong understanding of dental insurance and treatment plan presentation
• Skilled with dental software (Dentrix,Eaglesoft,Denticon, or similar)
• Proficient with Microsoft Office
• Top-tier communication skills—with patients and with the team
• Solutions-focused mindset and dedication to stellar customer service

Compensation & Benefits:

We're not just offering a role—we're offering a launchpad for your career, your growth, and your best workdays yet.

• Competitive pay that grows with you —yourhard workwon’tgo unnoticed here.
• Health, Dental, and Vision Insurance—and so much more! —taking care of yourself is part of the plan.
• Paid TimeOff(accrue2to 3 weeks per yearbased on tenure)+6 Paid Holidays —because balanceisn’toptional,it’sessential.
• 401(k) program —investin your future without losing sight of today.
• On-the-job training and leadership development —youdeserve a workplace that grows with you.
• Supportive, team-driven office culture —where wins are celebrated, support is real, and good vibescomestandard.

Bring your talent, your passion, and your hustle—and let’s build something great together. Apply today and start your next big adventure with us!