Solution Architect - CRM - Intermediate

Job Title: Solution Architect - CRM - Intermediate

Location: Toronto, Ontario

Work Model: Hybrid

Duration: 1 year

Extension: 9 months

Must Haves

• Leading major enterprise-wide Cloud transformations, with working knowledge of Cloud adoption, Infrastructure As Code (IaC), software-defined infrastructure and private and public Cloud systems
• Extensive knowledge & experience in IBM Maximo suite of applications related platform. Consistently refine the Maximo application's functionality, dependability, uptime, performance, eco-friendliness, and security, along with its databases and supplementary tools. Good to be a Maximo super-user
• Experience with Maximo versions, specifically Maximo 7.6, and a working knowledge of Maximo 9.1. Must be proficient in working on upgrades and development in versions 7.6.1.2 and MAS 9.1. Competency in all Maximo modules and features, including but not limited to Work Order Management, Asset Management, Preventive and Corrective Maintenance, Configuration, Scripting, Report Development, and interfacing Maximo with other systems.
• Experience in a technical advisory or consulting role preferably within utility industry documenting functional and technical designs, configuring applications to support client business processes and associated user stories across the work order life cycle.
• Strong interpersonal capabilities, including teamwork, facilitation, and negotiation skills. Along with exceptional analytical and technical aptitude. Outstanding planning and organizational abilities
• Public Sector Experience: Must Have

Description / Responsibilities / Skills

Project Description

• assist with the planning and execution of the assigned projects within the Enterprise Work Management System (EWMS) Program
• member of the Technology Services Division, providing resource augmentation and expertise in the area of technical solutions delivery
• Deployment of Maximo will enable the consolidation of work information and rationalization of legacy systems across the enterprise
• reduce duplication; reduce dependencies on unsupported technologies and legacy platforms; establish a system of record for work and asset maintenance

Qualifications

• 10+ years hands-on experience in software development, systems engineering, or a similar role along with extensive IT experience in a leadership capacity
• post-secondary education in Information Technology, Computer Science, Engineering, Information Systems or Math (or an equivalent combination of education and experience), certifications

The Specialist, is responsible for

• Providing technical architecture, technical design, solutions, and information related to industry trends to lead all functional and technical aspects of solution development
• Developing work management technical strategy/architecture/framework, criteria and key technical architectural design decision documents which can be applied across divisional processes
• Managing the configuration and layout of enterprise architecture and infrastructure
• Recommending Changes to procedures which result in operational optimization.
• Promoting shared infrastructure, technical designs, and applications to reduce costs and improve information flows
• Providing guidance for developing technical strategy for legacy data conversion and data migration, data conversion functional specifications and data mapping

Additional Responsibilities

• Verify and validate the solutions provided by the vendor, ensured the best solution is implemented and not what is easiest for the vendor.
• Update work management criteria and key design decision document which can be applied to divisional processes while updating requirements
• Assist the Divisional business units to transition to production support and ongoing sustainability.
• Supporting Divisional implementations as the Maximo Technical Subject Matter Expert, requires a resource with 10+ years of demonstrable work order systems implementation
• Support functional Test Case development, application testing and functional test about Transportation Services.

Deliverables

• Prepare test plans, test cases, scenarios and results documents;
• Execute various types of technical tests (unit, functional, integration, system, regression, penetration, performance and user acceptance testing);
• Analyze results and creating reports for Management as needed;
• Track problems, defects and issues within a large project;
• Assure the quality of software delivered by the team.

Experience & Skill Set Requirements

Evaluation Criteria

• 10+ years hands-on experience in software development, systems engineering, or a similar role along with extensive IT experience in a leadership capacity, gained in a complex technological environment, paired with post-secondary education in Information Technology, Computer Science, Engineering, Information Systems or Math (or an equivalent combination of education and experience), certifications.
• Extensive asset management application development and integration to ERP systems experience
• Experience with stakeholder communication methodology or practises used to share new features, benefits or analysis, assessment etc.
• Strong in process management and controls to minimize risks exposure.
• Excellent written & verbal communication skills (comfortable & confident communicating at all levels including business partners, leadership and vendors).