Patient Care Manager, Hospice RN

Job Description

Job Description

Patient Care ManagerWhite Bear Lake, MN (Local travel throughout the Minneapolis–St. Paul metro area)Full-Time | Salaried Leadership Role | $117,000  Lead Hospice Care with Purpose and ImpactSuite Living Hospice Care is seeking an experienced and compassionate hospice RN leader to join our growing team as Director of Clinical Services (DCS).This is an opportunity to lead a collaborative hospice team while remaining meaningfully connected to patient care. Unlike larger healthcare systems, our leaders have the ability to directly influence clinical quality, team culture, operational improvements, and patient outcomes without layers of corporate bureaucracy.We are looking for a hospice leader who is passionate about supporting clinicians, driving quality care, mentoring teams, and building strong relationships with patients and families throughout the Twin Cities metro. Why Nurses Choose Suite Living Hospice CareLeadership role with direct impact on clinical operations and care qualitySmaller, collaborative team environmentOpportunity to help shape and grow a mission-driven hospice programAbility to stay connected to patient care through a small clinical caseloadSupportive leadership team focused on quality, teamwork, and compassionCompetitive salary and leadership growth opportunity Position OverviewThe Director of Clinical Services oversees day-to-day clinical operations for our hospice program, ensuring the delivery of high-quality, compliant, patient-centered care.This role provides leadership and support to hospice clinicians while partnering closely with operations and executive leadership on strategic growth, quality initiatives, compliance, staffing, and patient care outcomes.The DCS maintains a small hospice caseload (approximately 4–5 patients) to remain actively engaged with patients, families, and frontline team needs. Key ResponsibilitiesClinical Leadership & Team Support:Lead, coach, and support a team of hospice RNs and CNAsServe as a clinical resource for symptom management, complex care planning, and end-of-life care decisionsFoster a positive team culture focused on compassion, accountability, collaboration, and excellenceParticipate in an on-call leadership rotation (approximately 5 days per month)Maintain a small patient caseload to stay connected to clinical careQuality & Regulatory Oversight:Ensure compliance with Medicare hospice Conditions of Participation and all state and federal regulationsLead quality assurance, infection control, and QAPI initiativesSupport survey readiness activities and plans of correction as neededConduct chart audits and clinical documentation review to ensure quality and complianceInterdisciplinary Collaboration:Lead bi-weekly Interdisciplinary Group (IDG) meetingsCollaborate with physicians, intake staff, social workers, chaplains, and leadership to support coordinated patient carePartner with leadership on clinical operations, staffing, and process improvement initiativesStaff Development & Operational Leadership:Support hiring, onboarding, training, and mentorship of clinical staffProvide ongoing coaching, competency validation, and performance managementAssist with operational oversight related to clinical supplies, DME, pharmacy coordination, and resource managementContribute to policy development and organizational growth initiatives  QualificationsRequired:Active Minnesota Registered Nurse (RN) license in good standingMinimum 3 years of hospice experienceMinimum 2 years of hospice leadership, supervisory, or management experienceStrong knowledge of hospice regulations, interdisciplinary care, and end-of-life best practicesExcellent leadership, communication, organizational, and problem-solving skillsCurrent CPR certificationValid driver's license, reliable transportation, and auto insurancePreferred:Experience with QAPI, infection control, and regulatory surveysExperience leading teams in a growing hospice environmentEMR/documentation system experience About Suite Living Hospice CareAt Suite Living Hospice Care, we believe exceptional hospice care begins with strong clinical leadership and compassionate teams. Our mission is to provide patient-centered end-of-life care that supports dignity, comfort, and connection for every patient and family we serve.We are committed to building a supportive environment where hospice professionals feel valued, empowered, and connected to meaningful work every day. If you are a hospice RN leader seeking an opportunity to make a lasting impact while helping shape a growing organization, we encourage you to apply.