Risk Management Assistant

Posting Details Position Information Role Title Admin and Office Spec III Role Code 19013 Pay Band 03 Working Title Risk Management Assistant Position Number 00451A Department OFFICE OF RISK MANAGEMENT Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category C Technicians Job Description University Risk Management is responsible for planning,promulgating, implementing and managing the University’s Risk Management function, including traditional Risk Management and Clinical Risk Management in support of policies focused upon an array of compliance, insurance, risk management and safety programs. The Risk Management Assistant provides administrative and program coordination support for Old Dominion University’s Risk Management department within the Office of Audit, Compliance, and Risk Management. This position is responsible for processing incoming Certificates of Insurance (COIs) and related contract insurance documentation, including scanning and entering records into the University’s Risk Management Information System (Origami), and maintaining accurate vendor and insured records. The role supports driver eligibility screening by requesting, tracking, and documenting motor vehicle/ DMV driving records for employees and other authorized drivers. In addition, the Risk Management Assistant serves as the Minors on Campus coordinator, coordinating program registrations, monitoring training and background check completion, and maintaining compliance documentation for youth programs and other activities involving minors. This position also provides customer service to University departments and external vendors or insurance agents, supports data quality and reporting functions, and assists with special projects as assigned. Knowledge, skills and abilities Basic knowledge of administrative office practices, records management, data entry, document tracking, and customer service in a professional office environment. Proficiency with standard office technologies, including Microsoft Office applications, spreadsheets, email platforms, document management systems, and web-based data tools. Strong attention to detail, organizational skills, and the ability to maintain accurate records, monitor deadlines, follow established procedures, and handle multiple priorities. Ability to learn and apply University policies, procedures, and risk management processes related to certificate of insurance tracking, driver authorization, Minors on Campus compliance, incident documentation, and RMIS /Origami Risk data entry and maintenance. Ability to communicate professionally with University departments, vendors, students, employees, and external parties; respond to routine inquiries; route matters appropriately; and maintain confidentiality when handling sensitive records or risk management information. Ability to demonstrate a high level of accuracy in entering, reviewing, updating, and reconciling information within databases and tracking systems. Ability to identify missing or inconsistent information, follow up with appropriate stakeholders, and elevate issues as needed. Capable of preparing and formatting professional communications and conducting basic quality reviews of emails, agendas, memoranda, and reports. Ability to demonstrate sound judgment, reliability, professionalism, and the ability to work both independently and as part of a team. Ability to support compliance-oriented processes, maintain organized files, assist with reporting, and provide consistent administrative support to the University Risk Management. Special licenses, registration or certification None Education or training None Level and type of experience Basic experience providing administrative, records management, data entry, formatting professional communications and program support in a professional office environment. Basic experience should include maintaining accurate records, tracking documentation, responding to inquiries, managing multiple priorities, and using electronic systems or databases to enter, update, and retrieve information. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Some related experience as in a service oriented position inclaims, human resources, public safety, higher education, healthcare, or other policy-driven environment where accuracy, confidentiality, documentation, and follow-through are important. Some experience reviewing or tracking certificates of insurance, processing driver authorizations, supporting youth/minor programs, maintaining RMIS or other data systems, or coordinating compliance-related records would be beneficial. Conditions of Employment This is an 80% on campus position with no more than 1 day per week allowed for remote work. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S03384 Job Open To General Public Open Date 07/21/2026 Close Date 08/21/2026 Open Until Filled No Criminal Background Check The final candidate is required to complete a criminal history check. Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at View phone number on click.appcast.io. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information. #J-18808-Ljbffr